06-21-2022 11:15 AM
Hello
I ordered new simcard 11 days ago but I didn't receive it yet
how can you help me?
Solved! Go to Solution.
06-24-2022 08:59 PM
@Sgmirzaie2683 - have you received your SIM card yet? Hope so.
If not, then submit a ticket with the Public Mobile Representatives (CSA) here and let them know:
Private Message to Public Mobile Customer Support Agents (CSA)
Hopefully, they can send you another one if it got lost in the mail or something.
06-21-2022 03:41 PM
@Sgmirzaie2683
You may have to wait for another 10 days to arrive.
If you are in a rush, order one online on sale for $4.99 at Canadian Cell Supplies.
06-21-2022 11:20 AM
@Sgmirzaie2683 hi unfortunately it can take 2 to 3 weeks for arrival
