myaccount.publicmobile.ca/ does NOT work!

[musicollector]

When I phoned 611 it tells me I can access my account at this URL. I tried several different browsers to no avail.

Then, I discovered that it is a secure site. So, the (partial) announcement should include the https:// prefix, because most people might have no clue.

[computergeek541]

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@musicollector wrote:

When I phoned 611 it tells me I can access my account at this URL. I tried several different browsers to no avail.

Then, I discovered that it is a secure site. So, the (partial) announcement should include the https:// prefix, because most people might have no clue.

---

The Self Serve site being typed in without the https:// hasn't worked for the longest time.  Typing in that part of the address really shouldn't be necessasry, and it never used to be.

[softech]

@musicollector are you on Android?

Incognito mode for all. 

https://www.google.com/amp/s/beebom.com/how-always-open-chrome-firefox-incognito-mode-android/amp/

[musicollector]

But that is not for my phone. It is for Windows. I have no issue logging in on Windows with any browser.

[musicollector]

Thank you. 

[softech]

or you can create a shortcut to launch Incognito mofe for selfserve site

https://www.makeuseof.com/open-internet-shortcut-private-incognito-mode/

[softech]

@musicollector   how about Incognito mode for all ?

https://www.technipages.com/how-to-make-chrome-open-incognito-mode-by-default

[musicollector]

I am going to look for an add-on. I wish I could create a bookmark that automatically switched to icognito, built-in. Thanks.

[BKNS27]

@musicollector 

You probably know by now that the login website you have is wrong.

It is:

https://telusidentity.telus.com/as/authorization.oauth2?response_type=code&client_id=cc26d3b9-3370-4... 

I have the login page saved on Google Chrome on my iPhone. Never had issues login except when the site is down. I have the 2FA code sent by text to my iPhone to access my account.

[musicollector]

Wow, as per you last line, we have three different URL's for the same thing!
http://selfserve.publicmobile.ca
https://account.publicmobile.ca
https://telusidentity.telus.com/as/authorization.oauth2?response_type=code&client_id=...

Clear as mud. 🙂

[musicollector]

Oh, I was able to login even before I posted my original post. But I was only pointing it out that the announcement is incomplete. They need to modify it so that others who might not realize it might know.

[musicollector]

Thanks, but that is not the graceful solution. When I am travelling and away from home, is precisely when I need to depend on my phone as I do not carry my laptop[ everywhere I go. 🙂

[dust2dust]

If your browser has it, set your browser to always use https or secure sites. Or use an add-on. It is odd that Public uses that url in that stupid 611 text but there it is. https will get there.

[hycm53]

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@musicollector wrote:

When I phoned 611 it tells me I can access my account at this URL. I tried several different browsers to no avail.

Then, I discovered that it is a secure site. So, the (partial) announcement should include the https:// prefix, because most people might have no clue.

---

Try using computer or laptop. I tried it using laptop and it works.

[softech]

@musicollector  I guess most browser will automatically add https:// if you just type the URL, like if you type msn.com, browser will add https:// in front of it

and yes, the My Account URL is: https://selfserve.publicmobile.ca/

are you able to login now?

Add: and I  tried to type just  http://selfserve.publicmobile.ca  , it actually redirect me to https and then the actual telus site