2 weeks ago
May I ask why my rewards were not redeemed automatically to lower my payment this month? thanks
2 weeks ago
Thanks for your reply. I did not notice this announcement.
2 weeks ago
The new rewards program has started. No more auto pay or legacy rewards.
Also rewards are no longer automatic, you need to manually cash in for $15 off. (If you want you can also cash in points for other add-ons if you see something you need/want.)
You now get 5% back in points, 10 once every year, 1 point for every referral.
2 weeks ago
you might have missed the announcement about rewards system change.
PM retired the old reward system this month (May) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price
For how to earn points with Public Points,
I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points
2 weeks ago