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Rebel_2003
Great Neighbour / Super Voisin

why doesn’t my calling or texting work when i paid $40 for it. only my data works and it says i have no minutes but it’s unlimited calling and texting..

2 REPLIES 2

esjliv
Mayor / Maire

@Rebel_2003 - restart your phone throughout the day, hopefully this is just a passing thing and will go back to normal.

 

That message about no minutes sometimes pops up on customer's accounts with unlimited calling. Try adding a 1 in front of the 10 digit number or toggle into/out airplane mode.

You can also try a reset of the device's network settings.

Handy1
Mayor / Maire

@Rebel_2003  Lots of people having issue with making and receiving calls , best to let support know you are one of them 

Getting support / submit ticket

 

  • Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

 

Or while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking here.

 

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