my plan wont updated

[Nickgazoo]

I tried to update my plan it took my whole balance and didn't update

[mimmo]

for account issues you need to contact the mods.

Contact the Moderator_Team by clicking here.

In your message include:
- account email address , pin number if possible
- PM phone number
- explanation of what is happening or a link to this thread

[MoreYummy]

What do you mean by "update" ?  

Are you trying to change plan and it charged you the full balance?  

Please provide more details.  or post a picture.