@Hilal2
you were using the Public Mobile app and got to Step 6 and got the "Subscription not Activated" error message?
try this,
- Click Logout on top left of the screen
- Wait 5 mins for the system to configure on the back end.
- Then log in again using the Email and Password.
- The app will then sends a code to the Email again,. Enter the code
- and you will see the prompt 'Confirm for Full Access' and your Activation will be completed after
if that does not work, open ticket with PM support: