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lost my phone

JayKW
Great Neighbour / Super Voisin

Hello,

I have lost my phone and cant find it anymore. I would like to terminate my service but cannot login as it sends an OTP to my phone which I dont have access to. 

Please tell me how i can get into the account to terminate the service. 

Thank you

1 REPLY 1

hTideGnow
Mayor / Maire

HI @JayKW 

you can click "Didnt' receive code" and the "send email" to receive the code in email

if you still unable to login , please message support:
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

 

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