lost cell phone

[Lisasan9]

did not register before. cannot access 6 digit number.

[Lisasan9]

yes

[Lisasan9]

my son lost his cell phone. I never registered online. I am creating an account to access lost phone. after it ask for the cell number it sent a 6 digit code to the lost cell phone.

[ZfromVanC]

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@Alex888 wrote:

@Lisasan9   We need more information. What 6 digit number? Did you lose the SIM card you bought?

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I think they mean they can't access their PM account, because to register PM sends you a text with a 6 digit code. They haven't registered, and their phone is gone.

[ZfromVanC]

If you didn't register, you'll have to message a Moderator. Heads up that wait times for a response can take a coupe hours to a couple days:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Alex888]

@Lisasan9   We need more information. What 6 digit number? Did you lose the SIM card you bought?