locked out of my account after losing my credit card attached to my payments.

[port2]

locked out of my account after losing my credit card attached to my payments. Now can't even correct my problem!!!!

[Lynda1945]

how did you get it to work?

[port2]

Thanks it worked.

[hairbag1 · Accepted solution]

@port2 

get payment vouchers at Shell gas or Walmart, then dial 611 to add them to your account to re-activate it. You can deal with amending credit card info at your leisure.

[JRod]

@port2 

If you go to login to your Public Mobile account you can hit the didn’t receive code option in order to have the code sent to your email so you can login to the account.

You can then go to the payments tab, manage subscription, and then manage payment method to change the credit card on the account.

This link will also take you right there:

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription