@Night177 - Contact a CS_Agent here:
⬇️ Click the link for an Agent * ⬇️
https://urlshortner.tiia.ai/xYpc_I
If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages
If you need assistance to explain what to do is
- With the first link it will send you to the ChatBot ticket system to create a ticket with an agent, you select your issue (For your's it's Rewards)
- Then you click on "Log In" to make sure you have your community account on hand.
- Then you click on "Click Here to submit a ticket"
- Select what specific issue you are talking about
- Then explain it.
- Then you will submit the ticket where you will (And highly recommend) to keep the ticket reference number incase they don't respond to you.
