07-02-2019 08:59 PM - edited 01-05-2022 05:41 AM
I'm looking to purchase the US add on for my parents phone.
1. How quickly does it get added on? (eg. instant, within 2 hours etc.)
2. If I add it on at 6am, does it expire 10 days later exactly at 6am, or will I have the full day of the 10th day (eg. package will expire at midnight 10 days later)
3. I am not going with my parents, is there any way I can tell if the add on is functioning on their phone prior to departure?
Samsung s6
07-03-2019 12:57 PM
The best thing is to go to Walmart USA and buy a plan especially if reliabilty is important as it was for me (GPS) mainly.
07-03-2019 12:54 PM
And Im still waiting for a refund.
07-03-2019 12:53 PM
Good luck with that as the last time I activated USA roaming I got nothing and the time before that I had issues as well.
07-02-2019 11:49 PM
It happens immediately upon your activation.
07-02-2019 09:29 PM
@pardnme wrote:
2. If I add it on at 6am, does it expire 10 days later exactly at 6am, or will I have the full day of the 10th day (eg. package will expire at midnight 10 days later)
@Dunkman wrote:
...and ends 10 days later at 11:59PM ET.
@pardnme technically, it's neither of the two options you mentioned. It's really you get "the full NINTH day". Day 1 starts as soon as you purchase it, wether that is at 12:01 AM or 11:59 PM (all times in Eastern time zone), and the add-on ends at the end of day 10 (midnight Eastern again). So day 1 is always a partial day, and you're really getting 9.X days.
07-02-2019 09:09 PM
This 10-day period begins when you pay for the Add-On and ends 10 days later at 11:59PM ET.
You should see your US add on in your self service account. Buying the add on is a two step process. Put money into balance and then purchase.
Here is a good article:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/U-S-Roaming/ta-p/307883
07-02-2019 09:03 PM - edited 07-02-2019 09:36 PM
@pardnme @ I guess you will be able to tell if you are monitoring their account when they cross into the states or send a text
07-02-2019 09:01 PM
@pardnme as soon as you purchase it