do rewards follow me if I change plans

[Mark987]

If I change plans will my Autopay and Loyalty rewards follow me?

Thanks

[MissChanChan]

I have the same question.  Good that I found out the answer here.

[softech · Accepted solution]

@Mark987 

yes, you will get same rewards after plan change

So, plan change won't affect rewards system  and it wont' affect your current rewards, also confirmed by Community Manager here:

https://productioncommunity.publicmobile.ca/t5/Announcements/FAQ-amp-Troubleshooting/td-p/986594

Will I be moved to the new rewards program if I change my plan?
Changing your plan won’t automatically transfer you to our new Public Points rewards program. If you’re currently on our legacy rewards program, you will continue to stay on it. However, we encourage you to explore Public Points, as it opens up even more opportunities for savings.

[Handy1]

@Mark987  Yes you will keep your rewards there tied to your account not your plan I can confirm