04-07-2023 07:12 PM
Solved! Go to Solution.
04-13-2023 02:27 PM
@fredfor Nothing from PM announced, but review your circumstances with the CSAs.
To open a support ticket, click on https://widget.telus.tiia.ai/publicmobile/publicmobile.html and enter your question in SIMon. Follow / invent the prompts until you reach the Contact Us button, click on it and a Submit Ticket button should appear. To confirm that your ticket has been submitted, check the SEND box in your private messages; click on the small envelope next to your avatar at the top right of your screen.
If you have problems submitting a ticket via SIMon just send a private message to the CSAs. Click: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.
04-07-2023 07:16 PM - edited 04-07-2023 07:16 PM
Yes Telus and Koodo have plan for that , but no news from PM. (I think none of Tier 3 provider is doing anything at the moment)
Telus said its decision will apply until April 30 and extend to customers of its low-cost Koodo unit as well the main brand