cancel
Showing results for 
Search instead for 
Did you mean: 

data help

karie
Great Neighbour / Super Voisin

from what I can see, I have only used 20mg of data and I purchased 5GB. why can I not use the rest of the data?

2 REPLIES 2

will13am
Oracle
Oracle

@karie, this does not seem right.  Please check the APN settings on your phone against the information from this site.

 

https://apn-canada.gishan.net/en/apn/public-mobile

 
 

lmank
Great Neighbour / Super Voisin

Hello Karie,

 

What type of phone are you using?  Do you have a data limit set through the phone?

Need Help? Let's chat.