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contacting mods

liljana1950
Great Neighbour / Super Voisin

i need to contact the mods for resetting password, its locked me out, how do i contact the mods?

3 REPLIES 3

popping
Retired Oracle / Oracle Retraité

@liljana1950 wrote:

i need to contact the mods for resetting password, its locked me out, how do i contact the mods?


Moderator wait time is 2 - 3 days.

 

Do you tried to login and failed too many times?

If yes, wait for moderator.

If no, you can try the "Forgot your password?" link on the login page.

PM system is very slow ATM.

It took me 5 minutes to submit my email address and my security question a few hours ago.  Wait another 5 minutes to receive the reset password email from PM.  

mimmo
Retired Oracle / Oracle Retraité

@liljana1950  if  you need to make a payment, I would buy a voucher and top up by dialing 611. It seems that mod reply times are longer than usual at the moment.

GinYVR
Mayor / Maire

@liljana1950You can contact them using this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Expect up to 48 hours wait.

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