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change payment method

Kevin54
Great Neighbour / Super Voisin

I can't seem to change my cedit card. it keeps saying oops! When I go to payments there is no manage payment method window. WTH!

2 REPLIES 2

BKNS27
Mayor / Maire

@Kevin54 

Clear cache and go incognito on your browser then login to your account and go to Payment section>Manage Payment Method click on pen iconx

Handy1
Mayor / Maire

@Kevin54  You may need to wait one full hour and try again incognito private mode or from another device . Can also try the app also 

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

if still no luck submit ticket with support to help update credit card info 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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