2 weeks ago - last edited 2 weeks ago by computergeek541
Hi everyone.
I'd like to change my subscription from $25 to $ 15 ,but I have a lot of add- ons ,do I loose them if I change my subscription?
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2 weeks ago
No data with that plan. Just Unlimited Canada-wide minutes and messaging plus unlimited international text and picture messaging
2 weeks ago - last edited 2 weeks ago
No data included with the $15 plan.
You can buy add-ons
2 weeks ago
Hi
Does anyone know if I downgrade from $25 subscription to the one with $15 ,is there any GB included?
2 weeks ago - last edited 2 weeks ago
yes, I saw some reported back that CSA gave them back another set of loyalty bonus. But there are also recent regulars reported the requests got denied.
So, it seems like it is a case-by-case basis. There is a bigger chance if the person really downgraded by mistake without reading the terms carefully. But I assume for some regulars, they participated in most of the discussion here for the last couple weeks, and fully aware of the terms, they downgraded to "test the limit" and hence they were declined
2 weeks ago
didn't one of the regular Forum contributors report that he got the 150 Day bonus data replaced to his account after downgrading to lower value plan ? If he was successful in getting it, I'd assume he's set precedent for others to request it be replaced as well.
2 weeks ago
the only addon that you will lose is the special 150 days Loyalty addon. For that particular addon, the term is you will loss if it you downgrade your plan
But for those 2GB data bonus and LD addon you earned in the last couple Decembers, you won't lose them