cellphone bill horror stories of company's past

[Kayfun101]

If we can keep this thread going it could help people let go of the built up anger about there worst cellphone bill and how bad customer service is to deal with so go post away and let's keep it alive anyone is welcome to post here

[Luddite]

If you can garner 14+ bravos it should hang around under Top Bravo'd Posts for a while.

Good luck.

[kav2001c]

Worst personal experiance or worst public news experiance?

I will use personal since we can all just google stuff

I racked up over $20,000 in a single month on Bell before

It was due to a plan error so many people were effected and they credited everyone back

But to show level of competance  here is the kicker:

The rep who did refund to my account calculated tax wrong (he did hst on hst on bill)

So essentially I ended up with over $300 credit balance at the end of the day (20,000 * .13 *.13 = )

Because adjustment already included tax and he added tax back on

Shhh