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cannot find second number on profile

omegamanab
Great Neighbour / Super Voisin

cannot find second number on profile...need to add funds

4 REPLIES 4

omegamanab
Great Neighbour / Super Voisin

Thank You!

hTideGnow
Mayor / Maire

hi @omegamanab PM system only allows one email for one phone number.   If you gabe multiple numbers, you must have used a different email to login   or yiu might not have set it up yet.  Please submit ticket with CS agent and ask them to help with logging in for your second phone number 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

JoyLuck
Mayor / Maire

@omegamanab 

Each account can only have one number. If you have a second number you must have used another email.

TheSterlinger
Deputy Mayor / Adjoint au Maire

What do you mean second number? If you mean second phone number then you would need to sign out of your current account and sign into your other account with your different email address and password. Note that you cannot have 2 phone numbers on one account. You also need a different email address for an account.

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