can the sim card be sent to usa i have not received it yet

[isidenberg]

I ordered Public on March 3  but have not received my sim card  It needed to be sent to the usa   Ft Myers but did not get here   is that the reason I have not received it yet.

I responded to an email twice with no response.   

If the problem is that i wanted it to be sent to the usa  then could the sim card now be sent to my billing and home address.   

I have been billed already and not nearly yet getting to any service. 

Please respond by email so that I can get this service resolved  

[hTideGnow]

HI @isidenberg 

we are just customers like you , please update your post (down arrow top right) and remove your address

instead, stead the order details and changes need to CS agent.    please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

or you can also buy another card from Telus/Koodo store instead