03-23-2019 07:04 PM - edited 01-05-2022 06:58 AM
03-23-2019 07:36 PM
@grimreaper wrote:self serve on line
Who's your previous provider? Is it Koodo prepaid? If yes, then you will have to do the port via the @CS_Agent. When activating online it's best to pick a new number and once everything is up and running properly setup the port afterwards.
03-23-2019 07:20 PM
self serve on line
03-23-2019 07:19 PM
ok thanks ill try - my current # is still active on my phone so im not sure - ill see what happens txs
03-23-2019 07:16 PM
@grimreaper wrote:can not activate an account - says my phone number not valid need help
Are you trying to activate a self serve account or trying to number port?
03-23-2019 07:12 PM