billing date is set at Dec 31 1969 new set up not working

[miccanning87]

I just set up my phone with public mobile and I cannot text or phone.  I am wondering if it's because my account information shows my next billing date as Dec 31 1969

[miccanning87]

Thanks for your help but none of those responses help and I have still not heard from a modirator.  Not too impressed with public mobile right now.  This is my sons phone and he currently has no service.

[NDesai]

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@miccanning87 wrote:

Thanks.  I contacted them about an hour ago and have not heard back.  What thread would I look at?

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Possibly this one https://productioncommunity.publicmobile.ca/t5/Getting-Started/Activated-but-can-t-use-service-Plan-...

If you see balance in your account, might wanna try this or wait until moderator replies. 

"EDIT: SOLUTION: My card was charged but the funds were still on my Public Mobile Account, so I was able to go through and change my empty plan and add things without being charged twice."

[MacMe]

There's a couple of them. You can do a search on "1969" and they will pop up. 

https://productioncommunity.publicmobile.ca/t5/Discussions/Actiavation-and-Auto-pay/m-p/96823

https://productioncommunity.publicmobile.ca/t5/Discussions/Activation-Problem-Freedom-Mobile/m-p/160...

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Activated-but-can-t-use-service-Plan-...

[miccanning87]

Thanks.  I contacted them about an hour ago and have not heard back.  What thread would I look at?

[MacMe]

Looking at past threads, it seems that this has happened before and the solution was to contact the moderators.

You can send a private message to Moderator_Team so that they can look at your account.