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bill payment with a new credit card number

Lynda1945
Great Neighbour / Super Voisin

How can I make a payment when I cannot find out how to change my credit card number with public mobile?

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway. 

When you log in to your Public Mobile account, go to the Payments button.

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On the right hand side, click on Manage Subscription.

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Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled. 

 

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How to change credit card on phone app

Download the app from the app store if you already haven’t.

Sign into your app.

When your app opens you’ll be in the My Account tab. You will see a plus button at the bottom left above the My Account tab. Click on it.

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Once you’ve clicked on it, go to Payments

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The next screen you’ll want to click on Manage Subscription.

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The next screen will give you the option to change your credit card information when you click on Manage Payment Method.

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There you will be able to enter a new credit card and expiry date. Click on Save and you're good to go.

hairbag1
Mayor / Maire

@Lynda1945 

log in to your account on laptop / Payments / look to the right for Manage Subscription / Manage Payment Method / enter new cc info and Save.

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