Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey guys.I'd like to activate a new SIM card and when I go to do this online, I don't get too many options when it comes to choosing a phone number.Is there a physical location when I could go to activate this SIM card, where they might have a bigger...
Got sent a text offer for 15gb of data for $40. Need to start it right now and it says it will start at next billing cycle. Need it now. Also thanks for the most painful process I've ever seen to get support
How do I enter referral code after registration?
Since upgrading my phone I no longer have access to my hotmail account, now public mobile wants me to verify it’s me through my emaili have no access to that email account help
When I try to log into public mobile with my account, I get logged in but there is just a picture of a guy holding a cell phone. No menu no options. I have tried on mobile and desktop. How do I get to the menu?
I have a monthly amount coming off my credit card every month but I am not with public mobile.
hi i am not able to log into my account as i am not able to reset the email and password, so i can update the monthly payment. my phone number is . i have tried the community and not able to get the answers needed to fix the problem.
I replied yes to the 15 gb for $40 offer and logged in to my account to change to it. When I went into change my plan it initially displayed (I think) but then disappeared when I checked he other options. Now I can’t find the offer anywhere in my acc...
good morning, i have this new plan starting November 6th. I just wanted to know, is this a limited time and then the price goes up. i believe this also includes unlimited talk and text but i want to confirm. Thank you
I order the a new plan on renewal day but it renewed with the old plan. Now I can not even talk to someone about this. How should this work?
Am l able to get the deal 15GB of 4G speed for $40/mth as my son just got that offer. Thanks!
Just wondering. The $40, 15gb, 4g data promo. Is it only for 12 months then changes to a reduced data plan? Or is it ongoing at 15gb per month?Thanks
Hello I got the 15cad per month plan. Before I have 1gig plus 500mb bonus. Now I noticed I only got 250mb. Was there any changes with the plan?Also, every time I turn on my data I get a notification to sign in to network. I haven't experience this be...
I bought the 1G us data but it does not work at all. It on and off every 5 seconds. I could not open any apps on the phone, not even the google maps.
Received public mobile SMS text about promotion changing to another $40 plan.I swear I didn't say yes. But tonight I saw there was a "yes",and saying my plan will be upgraded on the renewal. What do I do?This seems sneaky, I was not interested at al...
my account will not top up
If I switch plans, do I lose bonus data and long distance minutes? Do I lose long distance minutes that I have purchased? For example:2 GB2GB one-time data bonus2 GB left 999 mins200 min US and Canada Long Distance722 mins left 400 mins$0 Free Holida...
I'm wondering when top contributors got points from the community, are they getting the points every month or just one time?
I just realized today: without wifi and data, I could send the text message out, but I couldn’t receive the text message, is this normal for the PM? Or something wrong?
I got hold of Telus customer service was able to help me chat with SiMON regarding my service issue re unable to make calls and caller got voice mail right away. I got an ARS ticket number. I was asked to go to Telus store to get a public mobile SIM ...
How long is the promotion on for to activate 2 new lines?
when someone calls my number and i don't answer, the call does not get forwarded to my voice mail. the caller receives "welcome to the voice mail system " recording. it has been like this for at least 3 days.
Is it possible to activate old PM sim?
I signed up for public mobile, but have no service, any suggestions on how to fix this
I believe that I entered the imei number from my old phone on activation instead of the new one . How can I change the imei on my new account / activation?
Hi I got a text msg saying I can add 15gb of data for 40$ /month. I'm just wondering if this is 40$ plus my monthly fee or my bill will be 40$ / month
My daughter's phone has been deactivated but her bill was tied to my creditcard and my creditcard is in good standings.
Topped up my account on October 21 with a $40 voucher, should be good till November 21 but today November 1 my account was suspended. Did my voucher not go through? And if so why did my Public mobile work up till now?
HiI got message today said that I can upgrade my plan for 15GB 4G SPEED for 40 dollars per month. I accidently sent 'yes' by mistake, how can I cancel the upgrade keep my present plan?
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