Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How do I port my existing Petro-Canada Mobility cellphone number to Public Mobile? I have an active Public Mobile account but the number transfer does not work.
Hi, I'm trying to get an Instagram sms sent confirmation code to access my Instagram account which has been temporarily locked and needs authentication. However, every time the code is sent by Instagram I'm not able to get it but I'm about to get oth...
Hi all, I'm not sure what happened to my phone number. I started a public mobile account to use as an emergency phone. I had it set up with a credit card to automatically deduct the amount. I didn't think about it because it was an automatic dedu...
Everything I try logging in to my account, it says page is no longer available
Hi! My Public Mobile > Account > Plans and Usage shows that I've already used 2.34 GB of my 3 GB plan, despite having only renewed my plan a few days ago. When I checked my Usage Plan, it also shows that I've only used < 300MB after the renewal - how...
Hey, I’m travelling and bought an Australian SIM card to use but when I stuck it in my phone (bought on a plan back in the day but since paid off and changed carriers to Public a year and a bit ago) and my phone says the SIM is not supported and I ha...
I'm supposed to be paying $25 per month, however I am being charged $27.30 per month. ($25 even with tax added is only $26.25.) Can someone please help me get this taken care of! I have been over charged for quite some time, not good!
my account is suspended but I’m on automatic Credit card payments and my credit card is fine. When I follow the prompts to reactivate I get the message, “ oops something went wrong, try again later “ What is going on?
I want to return a phone that I purchased from PM last week. HELP Please
Does anyone know which of these 3 use the least amount of data: TextNow, WhatsApp or Messenger? I am travelling soon using only the Public Mobile US data add-on and it's such bad value and so expensive - 1GB for $20?? I looked into getting a US SIM c...
@J_PM 2 users, joined within 30 mins, @Claydee-HeyMa and @gustbe . make 13 bravos to a banned account. C--C ? Coincident or cheat?
Hello, I am at my wits end with trying to figure out why this new activation will not activate. I have restarted. I have reset. I have been in communication with the community on my other acct. i have turned the phone on and off. I have contacted the...
Currently have a problem trying to recover a password for an account. Used email+1234@gmail.com for email address. Unable to enter the + character for email address recovery. Anybody have any tips?
I am not happy with the public mobile's internet services. I had to go out and I expected an important email today, but I had no internet connections on my cell even after rebooting my cell phone. It happened quiet often lately even in a popular loca...
I still get a balance have to pay and it causing account suspended. Please help.
your sim card has destroyed my wife's phone, the phone was working perfectly under virgin mobile, I activated the public mobile sim card and now it goes straight to voice mail, i have done everything to get it to work, profoundly disappointed Tim Hel...
How do i change my phone Plan
Hello, Is it possible to transfer my number from Fizz(company from Quebec) to Public Mobile? Thank you!
I worked for a school system and had used my school email to create an account with Public Mobile. However, I retired this spring and my school email was deleted by the organization almost right away. Now, I can't get into my account because I forgot...
Where do I see my account number
need help asap to pay my bill and renew my account,not able to login after resetting my password
The site suddenly stopped accepting my visa debit card and i havent been able to pay my phone bill, whats causing this? I have more then enough funds and ive checked the numbers a million times over.
I can't log in to pay my bill and i put my email in and it says that's it's not active but KY phone is still active
I originally had this in my account but has now disappeared. I'm not sure where it came from as I've been a long time public Mobile member. I've gone over my limit and am now using data from promotions in the past but thought I had this 4gb which has...
Hello! I have wanted to add data to my account for the past few weeks but every time I try, it says the site is under maintenance. Does anyone know when or if this will be resolved? Is this just a problem for me?
I recently changed my phone number. However, it is necessary to append 1 before the new cell phone number to make a call to it evein in the same city. Why?
I've been overcharged on this month's bill
Hi, A friend wants to signup and buy a phone from public - can he do this or would he have to buy a sim card first for his current phone to sign up?
OK I know nothing about Blackberry phones but I'm helping someone set up their back up phone until they can buy a new phone. What model is the phone pictured? Blackberry Hub?Where the heck is the Sim card tray? Will it work for basic services of text...
Forgot password requires 2fa for the account I'm trying to access
| User | Bravos Count |
|---|---|
| 410 | |
| 337 | |
| 275 | |
| 215 | |
| 175 | |
| 157 | |
| 145 | |
| 144 |
