Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
there is no more $2 off from autopay, 5% is only 75 cents, I like the old system. any suggestions? should I go other company?
Hi I bought $20 US roaming a week ago, but it didn’t work for me when I was in USA. So I didn’t use it! Now, I am back to Canada. I guess I should request for refund. How to request for the refund?
Subscribed to the roaming add ons and the service never worked (disputed by PM which indicated it worked partially). Anyway totally frustrating. Signed up for an e-sim at Mint mobile for $45 for 3 months and works perfectly, no hassles, no excuses, n...
As you will see in the photos attached, I did a plan change on Nov 3 (lost current funds I had on the account), not realising I was gonna get charged for it immediately and SHOULD have changed immediately. Billing shows I was billed for the $40 15GB ...
Hi how to change email on account
There is enough money in my account but the plan doesn't work my phone keeps telling me i dont have
Hi. I am a new Public Mobile customer and have 1 GB of data in my plan. For my plan activation, I entered a promocode which added 2 GB of data to my plan for 12 months. The first month, everything was ok, but now this 2gb add-on has been removed from...
Hi, I received a text message saying to reply "YES" if I want to activate this new plan to upgrade me to 40GB for $40 a month. I replied YES, and got a reply back saying that the automatic response window has expired, but I can still access this disc...
I requested and received the offer email for $40 for 15Gb. I would like to open 2 lines under that account both with this plan. Is this possible?
Hello. I want to cancel my plan. So I enable my payment. But I have 20$ funds in my account. How can I can get them back or transfer them in my daughter account? Thank you.
I have been trying to do a password reset for multiple days. I've tried via my email and phone number but I don't end up receiving any communication either way...Any ideas how to deal with this issue?
this is a bit of a long shot but I have never been able to get 2 factor authentication working with either facebook or instagram via SMS. I have worked through all the suggestions offered by those platforms.Could this be a SIM problem/carrier problem...
Page wont go further yhan the sign in page. After I made payment shows active til dec 13 my phone has yet to be re activated and cant access account now to do anything about it. Sent message to agent no response yet. HELP
I know others have had this problem but until I saw this elsewhere I hadn't even considered the 0 and O problem to be a problem.WIth the digits in the code being shown so large I just naturally thought the code included a 0 (zero).I have taken out a ...
I recently activated my SIM but can't connect to the network. I tried all steps (changing network settings, resetting network settings) but nothing is working. I tried on multiple devices, all are compatible with PM, but still nothing with SIM. I d...
Please bear with me as I am not very much of a techie/technical savvy person and only occasionally use my phone a great deal other than calls and texts. I am currently on the $40@month 5gb at 3G speed plan but I just noticed that there is a similar p...
Hi there, I purchased my sim card on October 14th, and received a confirmation email with an order number saying that the order should arrive in 5-10 business day.It's been 4 weeks since and the sim card hasn't arrived. Is this normal?Is there any wa...
Hi there, Ever since I took advantage of the Christmas deal for free 2GB of data, my plan has been off. Online on Public Mobile, it says I used 996MB out of my 1024MB which is set to reset in 3 days (November 16th). However, my phone settings say I'...
I cannot log into my account to see what is wrong but I can't receive or make calls. I don't understand as I've signed up for monthly automatic billing. I keep trying to get help from customer service but the chat bot is no help, keeps prompting me t...
I am with public mobile now, my previous service cycle is from Oct13-Nov12. Around 9:30pm on Nov12, I tried to port out my service to lucy mobile. but it wasn't successful. I trace the cause and find out public mobile suspended my mobile service on N...
Hello, my GF is with public mobile as well. She has a weird bug where after 6 days most of her data is used up. We have been at home since last night and she had wifi all night and so did I. However, for some reason her phone uses some data while bei...
Hello, ever since this summer when I got a weird charge after a 10 day usage of my plan my account is weird. Sure I got reimbursed and my service works normally, but when I check my profile it says I still have a 10gb plan when I have the 1gb plan an...
Still unable to sign in. Cleared cache and all routes to Public Mobile are directed to the old site. Unable to access new site or sign in. Your IT department sucks. This shouldn't still be happening.
Hello, I have a moto 5g one ace. Until a few months ago I had the moto one vision. I bought my new phone and everything went great. Then I changed my plan to a lower cost one with less data. Therefore I decided to deactivate the chat features on the ...
I will not be using this phone for several months. I don't want to cancel but want to change to the lowest cost plan.
Going to the state for January to April 2023, do I still have to pay my Canadian plan?
I have a sim card, not activated. Currently in Texas can I activate from here and keep my Canadian phone number?
hello my name is Marlee xxxxxxx. I have currently lost my phone and can’t get into my accounts I’m having a hard time my cell number for my account is 639-xxx-xxxx I need my sim chip suspended and I need access to my account I tried to fix on my othe...
| User | Bravos Count |
|---|---|
| 481 | |
| 446 | |
| 302 | |
| 247 | |
| 214 | |
| 180 | |
| 148 | |
| 141 |
