Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I’m m not getting push notifications from my bank how do it allow them - for some reason they are blocked
I am trying to reach a customer service agent. It says no agents available try later. When are agents available? I am a bell Customer and looking to move to your service but have questions
Phone stuck on sos
Hi,I just ported over from Koodo. In the process it texted me a message saying I set my pin, and to not forget it. I never set one up.From what I understand, I have set up a voice mail password, an alphanumeric for my login account to public. I don't...
Hi all,I have a question related to Voice over the LTE network. If I am in Europe and I have a dataplan only, can I use that data plan LTE on the secondary eSIM (with PM still in as primary eSIM) to place a VoLTE call? Would that call arrive in Canad...
how can i add India roaming so I at least get text messages there
Hii just enrolled a family member and used my referral code. I was making sure my referral was entered but we were having issues with payment I kept having to reenter my referral. When payment finally went through I’m unsure my code was still there. ...
I switch to public mobile eSIM card but I don’t receive messages to get the full services
Randomly the service reminds me of Hal from the movie 2001 it just chooses not to send certain pictures and it's weird because it not offensive it's just it chooses not to send them so the system is doing weird stuff not consistent can a technician h...
Hi, I am trying to activate a new service by using an esim and porting my number over from Telus. I get a “esim not installed message” and contact customer service. Is there not a QR code to scan? If there is I never received one.
My subscription expired March 16th, I've been without a phone for two days. Unable to top up. Very frustrating when I need a phone for family health emergencies.
I'd like to cancel my Public mobile subscription as I'm not satisfied with your sevice. I tried to do it through your website, but could not do it. What should I do? Please advise ASAP.
Hi,I transferred my number from Bell to Public Mobile 4 months ago. Since then, I have been using that number with Public Mobile. Very recently, Bell sent me a bill for the last 4 months' subscription charges. When I contacted Bell, they said my numb...
Hi,I have one time bonus data (no expiry date) and recently received 5GB bonus data with 150 days expiration time. Now. I'm wondering if I can use the 5GB data before my previous 2GB bonus data or not?Thank you
I forgot to add my referral code from my friend during activation. How can I do this now? Thanks.
My daughter lost her phone, I can’t report it stolen as you need to be logged in. Can’t log in due 2 factor and we don’t have the phone. I had to create a separate community ID just get in here to ask. Hopefully this doesn’t just go into the void her...
I recently left my phone at a sporting event and had to replace it. I put my services on hold until I was able to get a new phone and sim. I updated it all and every seemed fine.However, the new number I picked when I updated my sim card is not sho...
Hi there. Tony Freake here. I've been with Public Mobile for many years and have referred 7 people including my wife, family, coworkers. We love Public Mobile.Anyway, I was helping my sister to sign up for Public Mobile and during registration, we ge...
My wife and I recently switched to the 50GB Canada-US data plan and now while traveling in the US, when someone with an iphone sends us a text, we get an symbol to download the text and a spinning circle around an X. Then nothing shows up. Sometime...
I received my sim today, Installed it around 6 pm March 16, it ported my number no problem , however i have no internet and when i make a call i usually get a message saying sorry we cannot complete your call , because it seems you don't have a acti...
Hello, I was looking at changing my plan to the 50GB data however it didn’t say if there was call featuring (caller ID, voicemail etc) Does anyone know if all plans come with those things? Thank you.
When I try to continue my activation, I get the following error, error code: XXX.Can anyone help me?
With the move to public points, I was wondering if the points I get can still be automatically applied to discount my plan, or if I'll have to do that manually every month?
Hi all,I just realised, plans are now marketed as $XX/month! And I found no mentions of "30 days" in the fine prints... (although there is still mention of 90-days plans...)Does this mean that people on these plans are now charged on the same date ev...
Hey folks, got the 40/month Canada us plan but can’t seem to roam in us. Any idea why?
On the $34 5G 50GB CAN/US plan and went to the US for the first time since joining PM and it worked great.Didn't have a connection for about the first 3 miles into the US from the border, and then it connected to AT&T and didn't have any issues once ...
hi for the last 4 days I can't get texts calls or data. get 1 to 2 bars at time or it says not registered on a network. its only intermited. but it's very frustrating when I need to send a text or call someone and I got wait 20 mins or longer before...
Hello i'd like to cancel my subscription, my auto payment is due on the 19th but i cannot log into my account and email associated with it. How do i cancel the subscription? please help
I have a pixel 6 pro is it volte / WiFi calling capable with PM?
| User | Bravos Count |
|---|---|
| 434 | |
| 398 | |
| 264 | |
| 221 | |
| 213 | |
| 165 | |
| 134 | |
| 134 |
