Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Anyone knows how to pause subscription if you are out of the country?
When I first set it up, I asked for a temp phone number for my account, so it’s sending the text to 905xxxxxxxafter I did the port-in, to my number 416xxxxxx and it was successful, when I tried to login to anything via eversafe it’s still sending the...
So, a couple of weeks ago I signed up for PM...I ordered a physical SIM from the website at the time of subscribing because my phone doesn't support esims...Here's the issue.. canada post went on strike the SIM hasn't arrived and I've been BILLED for...
Hello I received a text saying PM will connect with me regarding incorrect account. Please get back to me soon, I've been in waiting since yesterday afternoon. Thank you
@CS_Agent I’m having trouble transferring my number from Koodo. I received my SIM card and completed all the steps in the app, but I did not get a text to complete the transfer. The error I received is pasted below.
Hi, is there a scheduled outage in Colchester, Nova Scotia right now? Dec 2, 9amThanks, Troy
It's been more than 5 hours and it seems that my number hasn't transferred yet. I am still not getting any bars / service.
Hello, I want to take advantage of current offer before it expires, but don’t yet have a SIM and prefer physical. Amazon would not deliver sim until Dec 17 and community seems to recommend buying instore or from Amazon rather than buying directly fro...
I spend 6 months a year in Europe and I've always been able to get texts originating from Canada to read on my phone. This was with another carrier. I am here in Europe again with Public Mobile and find that I am not getting any texts. Is this a prob...
My account after logging in takes me to an activation page and won’t let me go anywhere else. I can’t view anything from my account or check how much data I have left. Please Help!
I noticed there are some 12AM or 3AM data usages in my recent usages histories. It doesn't make sense as I am always at home with wifi at night or morning.Is it the provider running data checks?It may also be a summary of my daily usage, but if so wh...
Hijust got my Black Friday plan of 35$/month.Do I get charged if I were in the USA to make phone calls to Canada?
Hi just activated. Making a call is ok, but cannot receive a call.please help!
I have followed all instructions and I cannot send or receive phone calls. Help
I have just purchased a new SIM card. My PUBLIC account shows that my phone number has been transfored by PUBLIC MOBILE and the SIM card number has been accepted, but my call is not connected. What should I do?
Anyone notice that new activations get upgraded deal now? But ends MondayExtra $10 for 6 monthsBLACK FRIDAY DEALS,WITHOUT THE WAITSkip the line-ups and subscribe to a 5G 75GB Canada-US-Mexico plan for only $45/month. Plus, get a $10 monthly credit o...
I just bought a plan with an eSIM, the app flow timed out and didn't install my eSIM, I never got the famous email "with the QR code" which is mentioned everyone but apparently no one is getting. My number from many years now appears to be lost, than...
This is the message I get when I try to make a voice call also checked my call history and many calls made to me Numbers I do Not recognise
Hi there. I port in my Koodo number to public mobile 7 hours ago and I still cannot make outgoing and receive incoming calls. I don't have data too. My Koodo number is already cancelled. I check my Iphone setting and it says I am on Public mobile. Wh...
Hi there,I recently purchased a SIM card, connected it to my phone number, and inserted it into my phone. Later, I decided to switch to an eSIM and turned out my SIM cards. While I see a strong signal on my device, I’m unable to make calls or use the...
I was just wondering if PM offers a disability discount for those subscribers who use their phones as life saving devices. For example T1 DIABETES where the phone is used as a blood sugar monitor and insulin deliverer? I see that many other carriers ...
Hi all,I ported my number from Koodo this morning. I did reply to a text message asking for confirmation transfer from Koodo, and my Koodo sim card stopped working after that. So, it's been over 9 hours since initiating transfer at this point.I activ...
I tried to get the black Friday special for $29 10gb plan for US, Can, Mex and getting a forbidden A1 error when logging into the PM portal. I was able to create the Eversafe.telus profile, but not able to get into the account.It took my credit card...
Hi, I just just activated my account and ported my phone over (waited to respond yes with the old carrier before switching sim cards) . It has been over 7 hours and I still can't receive calls or texts on my phone number. Chat is a nightmare to navig...
I have been with pm for 6 months now and have NEVER been able to login to my account. Service has been very bad so I decided to transfer to koodo (also on telus). Koodo is unable to port my number because pm says its not linked to my account- but it ...
Need help as I just signed up with public mobile with eSIM option and downloaded the app to finish the activation process, the app says the phone eSIM is not compatible. I am having iPhone 16 and when I entered my imei before signing up it said my ph...
Hello - my daughter had pre paid with Freedom Mobile, her account was deactivated but when I signed up for Public Mobile, I accidentally checked active service and not I am unable to receive 6 digit code on that number via text and her phone doesn’t ...
For my number ###+###-#### . The phone I registered on line using a eSimcard is no longer available. My other phone that I will use is an Iphone 7 and doesn't take "e sim card". I need a physical SIM card with the same number ###+###-#### . Where to ...
Is Hawaii included in this plan?
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| 165 |
