Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am unable to transfer my koodo number to public mobile. It does not want to allow me to create a ticket for the trasnfer. please help
Had a account several years back linked to same email address. Wouldn't let me register with old nick for community forum, said it already exists. Yeah is me since set up new phone under same email address. Can I go back to original nick? Same nick ...
Hi, My girlfriend wants to try public mobile if it will fit her. but she wants to know if public mobile offers few days free refund or things like that so she can try it out.
Hello, I have requested to port my number to Koodo Postpaid and received a text message to port my number back there but it still has my services at Public Mobile. Please help!thank you!
Curious of everyone’s thoughts on the best value plan 90GB for 90 days $117 4G service or 150GB for $150 unlimited 5G plan . I know this mostly comes down to how much data one needs . But is one plan a clear winner over the other . And why ? . Seems...
I accidentally deleted my eSIM because it didn't install correctly. As a result - I can't install it again through the QR code that was given. How do I get a new eSIM?
Hi, In July 24th PM charged me to renew my monthly plan so today July 28th when I find out in the web another plan that I can upgrade my Data for the same price and same options that I have so I took it and, now PM charged me again another month, so ...
I am so fed up with public mobile and the fact no one is around to help. We pay for a service that does not bloody work and you can't get anyone to help fix it. My wife is currently in hospital and will be there for several days. We want to add some...
So I bought a sim card at a shop and signed up on the website. I entered my name, email, home address, credit card info, referral code, etc.And when I look at my account today, the address is missing, so I type in my address again and click save. Pub...
Ordered a SIM card on July 17, 2023, haven't received it yet
Signed up yesterday able to get calls and send iMessages but can’t make calls or send text messages. Unsure what to do. I signed up last night and want to cancel
i do not hav pin code they asking can i talk to someone asap
IPhone- T-mobile in Washington state…Bought a 15 day plan and roaming not working, only text. It looks like it may have worked for a few minutes at some point (small amount of data use showing, likely email downloads ) Text is working . Restarted pho...
The email on my account is invalid. I accidently entered a wrong digit when I first signed up with Public Mobile. It has not been an issue until they started using eversafe. Now to change it, eversafe sends the code to the invalid email address. How ...
Hello thereI want to cancel my subscription to Public Mobile. Please can somebody advise what I should do. In my account page I do not find the place where I should delete my credit card number to which my monthly fee is charged.Earlier one of the M...
HAs anyone tried the new usa/Canada data plan while in the usa , and if so how did/does it work ??? I know the usa data add did not work well for me last time I was traveling in the usa. thanks
Previous community log in not available, now only one log in with account? It means I will start from first level for community? Have not back to community for few months.
Why there is no notification before public mobile took PAP payment. How to fix this issue? Thanks
lost my sim card, but couldn't connect to my account to set up the the new sin card with my old number.How can I do
I successfully created and started the transfer process from bell to my account about 12 hours ago and I have internet on my phone but my phone number has not transferred over yet and still shows up on my bell account. What do I do?
PM sim card is mostly $10 on its own site, but the price on Amazon has been up and down a lotToday it is $4.99 on Amazon. It is sold by Public Mobile and ships from Amazon, eligible for Prime shipping, so, it will be delivered within 2 days with Am...
Trying to pay my bill right now. All info is correct but payment wont go through. Is the system down right now?
I am unable to use the available funds. I keep getting an error message that says sorry we are unable to process your payment at this time. Please try again later and i need it today
I consider myself a pretty tech savvy female, and either I'm just halt cooked or the website is glitching out @ the page it says, click on the "Get an eSIM here" button .. I don't have any previous experience with e-sims and I just want my phone work...
Hi everybody,what is the best way to suspend services while away? I will be out of country for about month and a half and don't wanna waste money paying for services and not using them.Is removing credit card from payment methods to stop auto payment...
I just started playing with a sm-g981W or otherwise Samsung Galaxy s20 5g (android 13, one ui 5) - it's not my daily driver yet but regardless, when I put my public mobile Sim card in, the card itself works - but there's no option for volte, at all. ...
After coming back from a trip to Africa, when calling the call goes off after ringing and the other party tries to answer. No internet as well. What's Can be the issue. took out the card , restarted the phone ,yet still no improvement. Is it a servic...
I received a text on July 24th saying my card was going to expire at the end of the month. I would have to go to the self serve and update some information. Yesterday my phone went "out of service" and I could only make emergency calls. Can someone t...
I lost my phone in the ocean and I forgot my voicemail pin and I’m now locked out of it and can’t change the pin unless I call from my phone. Is there another way to access my voicemail?
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