Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, afriend refered me to public. I creased an account, puchased a simcard from a local store (koodo) but I now I can not login account. Every time it says password doe not match. I use forget password to reset the password. after suceesfully rese...
I activated my service last night. My credit card was charged, but there was an error. I did not recieve an account number or phone number nor did I get an esim. Can anyone help with this? It asks me to resume activation when I log back into my accou...
I've been trying to sign my dad up to Public mobile but this website has been putting up every roadblock imaginable and I'm not sure what to do.I told my father about public last month and he attempted to sign up but mistakenly selected "eSIM" withou...
Last year I purchased a US package before traveling to Seattle. It didn't work at all.Last week I purchased this before traveling to San Francisco: "ADDON-Unlimited U.S. Talk, Text and 3GB Data Bundle (15 days)"While in San Francisco I could text fre...
why it shows i used data at mid-night or earlier morning every day? I was home. I should be using wifi.Thanks
Hello, when I log in I just get this. It gives me the option to either resume activation, or return to login page, both of which do nothing.
My credit card has been charged for months forvan account that is not mine. The avvount number on the charged is 855-4782542. This not my number and as such public mobile owes me for several months of wrong billing. This is urgent and needs to be res...
How can I tell what plan I'm on and what the plan details are.Ie unlimited data, can/us, etc.
I have no service on my iPhone . Only getting "SOS" on the top
When I check my account my subscription is up to date, by my phone shows SOS. I have turned the phone on and off, physically taken out the sim. Still SOS. How do I get help with this?
Hey yallI hope you are doing awesome!The add-ons we see on the website, will we be getting any new ones, later down the line or is it just that we have to select something from there?Because it's quite costly to get any add-ons to call other countrie...
Received my public mobile SIM card in the mail today but I accidentally logged it it is now asking for a PUK code 8 digits long
Hello @CS_Agent,I activated my account with an eSIM more than 12 hours ago, and I'm still without a connection.My account with the previous provider has already been cancelled, and I need help to get online.Looking forward to hearing from you,Karen
I cannot access My Account to change subscription plan, please helpThank you!
Locked out of my account
I referred a friend, but both of us did not get the reward. Where I can get help?Is there any live agent who can help me?Thank you!
I upgraded my plan to 5G (from 4G), do I need a new sim or is it as simple as popping my old SIM into the new phone when my new cycle start?
I would like to change the email address associated with my account.
When I try to send a photo in text or sometimes just a text I get the message “mms messaging needs to be enabled to send this messsge” but my mms messaging is turned on.
Hi all, I don’t receive txt info from PM Any longer. Neither the payment info nor any data limit reached txt messages. What can I do to start receiving them again? Thanks F
My phnoe stopped working 2 days ago and I can't get through to anyone to help. My subscription is still valid until the 25th and I've been usingh public for 2 or 3 years now without issues. I have a dual sim for work and have been using my other numb...
My renewal cycle is Oct 12-Nov 11if l was to upgrade to another plan what is best time, say On Nov 10? Just before new cycle
Tried activating and it says there's an issue so contact Public. So I go to contact and it says to log in again even though I'm logged in already. When I do that it says my password is wrong. It's 100%the right password. So I tried to reset. ...
Is there any way to get Volte activated on my account. My phone - LG Velvet 5G - is volte enabled. Why does PM seem to only recognize certain phones?
I’m looking to upgrade from 25 month 1gb, are the current offers worth it or should l wait, for a better one, also I’m with old reward system which want to keep, will upgrading still honour it. Thanks
I redeemed Points which I thought were for Canada Data, but it turns out it was for USA data, which is if no use to me. So I went and found more data which I thought was for Canada, as it didn't say USA dats. So I got that and come to find out it was...
I have 2 accounts with PM with 2 different emails and passwords. Eversince I registered with your Eversafe crap which promises one easy and safe platform for all my PM accounts I cannot login to neither account for xxxxxxxxx@gmail.com or xxxxxxxxxx...
How do I get a support ticket, I cleared all cashe and cookies and I still keep getting error code 404 everytime I try to get a support ticket? How do I get an online support ticket?
I’m transferring my old number from Lucky Mobile and it’s transferred it shows my number 778-xxx-xxxx and I can call and text but for some reason I can’t receive any verification codes and I guess so now I can’t get in my bank my school my classes an...
| User | Bravos Count |
|---|---|
| 433 | |
| 396 | |
| 269 | |
| 216 | |
| 216 | |
| 165 | |
| 134 | |
| 131 |
