Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just read something, and it maybe the best news since Saks opened in the Bay:Koodo Prepaid has more ppl than Koodo Postpaid, and that they're considering the tasty roaming stuff.Now, if PM can have it b4 Koodo, maybe this will elevate the public to...
I was looking through my phone logs on the PM selfserve page and see calls listed as "web" type. As the data is a bit pricy, I am concerned about these web calls. What are they?
Last weekend I went through the debacle of switching my fathers Bell pre paid plan to a different SIM so it would fit in my old phone for him. I have several Bell SIM's but Bell informed me that if a SIM is out of Bell's hands and not used for 90 day...
It's saying my account is expired I have 70$ on it to renew my plan that I put on the day befor my bill date was due and now it's saying my plan is expired and yet my phone still working and the 70$ is still there in my account but my phone still wor...
Hello I was wondering if the following phones would be compatible once unlocked Blackberry PrivIphone 5Samsung S series Or if there are any smartphones that would not be compatible Thanks
Hello! I ported my number two days ago from Telus. I got an error during the very last step. There was a lot of confusing emails, like one asking me to verify my self serve account, which I did. Yet I cannot log in to my self serve account, cannot c...
Hey, if anyone (on Android anyway) is frustrated that the otherwise excellent built in data usage monitor doesn't work well for 30/90 day plans I have built a data usage monitor just for us.It's currently in open beta testing available here until I g...
Hello, I recently bought a factory-refreshed Samsung Galaxy S5 from Orchard. The phone itself worked just fine, but the SIM card from my old phone wouldn't fit in the new one so I switched to a new SIM that came packaged with the phone. The switchin...
Is anyone here also frustrated without live person help! We are paying for services and cannot get immediate answer when our services is not working!
Originally purchased a rogers' iphone 6s+ and it was unlocked by rogers. Use the phone with public mobile for few months until there is something wrong with the scree. Under apple care warranty and apple replaced thr new phone and send me a new iphon...
Hi everyone, Im been having a lot of trouble in changing my plan.I started using PM about a month ago. I started with a 10 days plan for $30, just to see if I had good coverage in the area I'm working at. It worked perfect for me, so I decided to go ...
Hi,My son and I used to use Fido... If I knew PM was bought by Telus (with Telus coverage and cell standards) I would switch to PM earlier. I remember my friend who used PM couple years before used "special points or places" in his apartment for a ca...
Hello,As the question in the subject field asks, what is the VM number?Please either private message me, or post the number.Thanks in advance.Martin
Each access attempt results in a 'Generic Error' message. I have tried clearing my browser cache, as well as attempting to access on another device (my phone) without success. I suspect this has something to do with my TELUS number being ported, as I...
Hello, My SIM is not being recognized. This is a new account, new phone number. I've paid for a three month phone plan. Not sure why this is happening. I'd be most grateful for a quick reply, as it is for a family who is in desperate need of a phone...
90 days plan renewed without problems; rewards deducted correct payment taken and new expiry date accurate. I'm sure there are thousands of renewals more every day that have no comments. Of course, when a system operates smoothly renewals require no ...
Hello,Canada: A People's History is a 17-episode, 32-hour documentary series, produced by, and aired on, CBC Television.Considering that there are at least 2 community members from the States, and in light of demographics that many Canadians were not...
I'm an old customer of PublicMobile and I bought my current Samsung Ace 2 smart cellphone from PublicMobile about 1.5 years ago.My plan has "picture messages within Canada & U.S.". However, I have never been able to receive or send a MMS (message wit...
It would be amazing to introduce an Add-on that would filter all Unknown and Blocked Numbers.Bell has it, so I am pretty sure PM can look into it? The way it works with Bell, the caller is notified to push # to show their number, or * to enter the nu...
Well, for the past few weeks we have seen Staff Members actively responding to fix the problem right away. It all started by me asking to have some active members as moderators so private info or spams posted by new users can be handled. I see that...
Well I am not looking for any money for this unit as I just replaced my mothers phone which she was using on Koodo with a newer iPhone and wanted to pass along this one as its in really good shape and all functions work. Its an older iPhone 3GS 8gb ...
Having an issue with my data and MMS not working. Initially I couldn't send or receive MMS messages, now has spread to include the inability to use data. I have tried a factory reset on the device, to no success. I have also tried my sim card in a...
Can not finish the activation of my sim card, the website don,t let me to choose my area. I don,t know what I need to do. Can you help me?
So a friend of mine decided to join public mobile and I am trying to set up the account for her.I completed the first part "lets get started" but on the second part which is the "select number" ,because she needs a new number, there appears to be a g...
How does the "classification" system work? I do I get from "good" citizen to "great" (if there is such a thing) citizen?
This is a brand new experience for me. I'm not a very good texted, and I've been used to dealing with someone on the phone, but, with time, I guess I I'll learn this too!! LOVE my new 4 gig plan!! MUCH more useful for my needs.
Here's my review of the porting experience.I had actually never heard of PM until about a week ago. I had just taken out a plan with Wind and quickly realized their service was not going to meet my needs.After learning about PM and reading some revie...
I understand the benefit of LTE over 3G but I'm wondering if turning off LTE on my iPhone 5S would give me noticeable battery improvements.3G speeds seem to be adequate for my needs so I'll happily take the extra battery life.
Well... I used the service offering provided by PM for the last couple of weeks. While the service is great, and I love the community idea, it was just far too expensive for me (data was literally the killer). I switched today to Telus' other brand, ...
So, I just wanted to share that Public Mobile threw an awesome pizza party for me yesterday. On top of the pizzas of my choice, they added Funnel cake sticks with caramel sauce. Thanks @Val_T for a great evening for me and friends. I tried upload...
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