Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I was planning to buy this phone and it's sold in the US, but i don't kno if this will work on the public mobile network, will it? If someone can help me with this, i will really appreciate it
I am new and was with fido until a few days ago. Anyways called fido and asked them to unlock my iPhone 5s and was told it would take upto 2 days and $50 so I found the following service on redflag deals it cost $13 canadian go to http://protect part...
Hi, the IMEI is 3*******************2 doesn't seem to find the phone. Tho the seller told me it's a verizon phone from the USA, but he's been using it in montreal for the past year, over Fido, Rogers and Bell network.... The IMEI doesnt trigger a "l...
Hi all,I've been on PM for several weeks and all is working good on my Note 3, but I have put my SIM into my unlocked Samsung Galaxy 3 and I'm getting a message upon start up.It's asking for a SIM unlock code. What's that about / how do I resolve thi...
As the title says, is iMessage functional under the new plans yet?
Hello,My credit card did not work to activate my sim. So I went to money mart insta cheque to buy a payment viucherviucher, it is listed on the pm site, they told they don't sell pm voucher. Then I went to esso gas station and they have it, but not a...
As in maximum theo. up to 75Mbps, 150Mbps, 220Mbps?I cannot seem to find information regarding what level of network Public Mobile has.
This carrier seems pretty new and I am getting reports of the network being a copy of Telus'. Is there any official webpage or document that says so? If not how are people arriving at that conclusion?
En français ci-dessous UPDATED Oct/19 >>> Suggest you read this post to too. <<< !!!!DO NOT PORT-IN YOUR CURRENT PHONE NUMBER DURING ACTIVATION!!!!! This is the 8th version of the original post to reflect PM's excellent track record resolving any ...
Hello, I received my SIM card on September 8th. Only today, after a great deal of problems, my phone number was successfully ported to PM. It took 10 days from my first activation attempt until my line ported successfully. In the process, my ported n...
Hello, I understand that Telus owns these towers and I am curious if they are being used to offer service (800MHz LTE)?I'm aware that it will use Bell towers when no Telus towers are present.Neat site to look at towers in your area. http://www.ertyu....
I just purchased my Alcatel Idol 3 phone, and already luv it. It grants me all that I can ever want. Plus, No need to unlock, or Edit APN settings, all done, LTE is Awesome.
Hey all, After switching from Bell to Public Mobile last week I experienced some annoying yet kind of expected behaviour from Bell's service reps. First let me start by saying I did know that my plan would automatically cancel after porting my number...
Hello,If you were waiting to patch your Android device against the Stagefright vulnerabilities, the upgrade is now available. It's less than 35 MB in size. I just downloaded it, without any problems.If you want to see if it's available to you, go to ...
Hey there PM Community, Just curious as to whos cell towers PM uses? I searched for Canada's largest 4G LTE network and got Bell but I saw another post saying that Telus is PM's parent company? I've also read that Bell and Telus do some tower sharing...
Given no news to the contrary I am reposting my suggestion to minimize pain for folks wanting to join PM during this spate of activation and porting issues: - when activating and creating your account use an email address that is different from your ...
I want to suspend the service for 3 months.I have already disabled the automatic payment service.I will turn on the automatic payment before the 90 days from now on. I am wondering if there is a way to inform Public Mobile about this suspension deman...
I've get SIM and activated SIM with purchase 90days plus Data. My phone's, "Xiaomi Redmi Note 2", notification says "no service" on PM SIM.I refer to this sitehttp://community.publicmobile.ca/t5/Phones-Hardware/What-causes-my-phone-to-not-receive-a-s...
Hi I don't know if anyone can help me, I just signed with a ported number from bell. I can make calls,send text and data is working but I can not receive calls, it keep going to voicemail. Please how do I solve this issue?
Hello Koodo is seling the LG G3 with Koodo. I have an old phone that i got from PM before January 2015. I have SIM for that. IT's one of those HUWEAI ascend phones ... those crappy ones. My plan was to have the phone with Koodo for 4 months, and afte...
So I been thinking, is public mobile really an experiment by their parent company Telus to see how much money they could save and what customers will tolerate by cutting all customer service and store services? Anyone that has emailed customer servic...
Hello folks, Sorry for my ignorance. But, I am coming from Wind and things are different there.As Wind is only available in 5 cities, as soon as we get out of the city we have to pay roaming charges. 1. If I am on provincial unlimited plan along with...
Hi Team, Just wondering as it is not listed, how big is our voicemail? Like how many messages can be stored before it reaches full? Cheers!
Hi Team, Finally got my Public Mobile SIM card and activated successfully. Only issue is that while call & text works, data doesn't seem to. Thought it was an APN issue but I checked and it looks fine. May you guys please assist? Many thanks! Cheer...
Sept/11/2015 Last night I tried activating my sim card but kept on getting credit card processing failures. It said that my credit card company had was not allowing the transaction. Needless to say i thought i may have typed my info incorectly and at...
Hi, I am trying to sign up with Public Mobile but whenever I try and transfer my number I get the number is invalid statement. I switched to Koodo 15 days ago so I still have 15 days left on my pre-paid service with them, why would I be having this p...
Hi there! I got sim card from public mobile. That's standard size sim. Now I bought iPhone 4s. What should I do? Bcoz I need micro sim for iPhone.
I checked my IMEI before switching, but now I'm starting to think that my Nexus S GT-i9020T isn't compatible.. Not a penta band phone? Yet I've roamed on Rogers before?!? (Yes, I know Public Mobile is Belus and not Rogers, is that the issue?) Any hel...
Bonjour a tous, cela fait deux jours que mon telephone ne reconnait plus le reseau et je ne suis donc plus en mesure de passer et recevoir appels ou message texte - et ce meme apres avoir retire et remis la batterie, carte SIM.Est-ce un probleme gene...
Hi! Is there any know incompatibility between the iPad and Public Mobile data plans? I recently received a new Tri-Sim from Public Mobile, and subscribed to a data plan. I was able to successfully test it in both an Andoroid phone, and an iPhone 6; I...
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