Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, My SIM is not being recognized. This is a new account, new phone number. I've paid for a three month phone plan. Not sure why this is happening. I'd be most grateful for a quick reply, as it is for a family who is in desperate need of a phone...
90 days plan renewed without problems; rewards deducted correct payment taken and new expiry date accurate. I'm sure there are thousands of renewals more every day that have no comments. Of course, when a system operates smoothly renewals require no ...
Hello,Canada: A People's History is a 17-episode, 32-hour documentary series, produced by, and aired on, CBC Television.Considering that there are at least 2 community members from the States, and in light of demographics that many Canadians were not...
I'm an old customer of PublicMobile and I bought my current Samsung Ace 2 smart cellphone from PublicMobile about 1.5 years ago.My plan has "picture messages within Canada & U.S.". However, I have never been able to receive or send a MMS (message wit...
It would be amazing to introduce an Add-on that would filter all Unknown and Blocked Numbers.Bell has it, so I am pretty sure PM can look into it? The way it works with Bell, the caller is notified to push # to show their number, or * to enter the nu...
Well, for the past few weeks we have seen Staff Members actively responding to fix the problem right away. It all started by me asking to have some active members as moderators so private info or spams posted by new users can be handled. I see that...
Well I am not looking for any money for this unit as I just replaced my mothers phone which she was using on Koodo with a newer iPhone and wanted to pass along this one as its in really good shape and all functions work. Its an older iPhone 3GS 8gb ...
Having an issue with my data and MMS not working. Initially I couldn't send or receive MMS messages, now has spread to include the inability to use data. I have tried a factory reset on the device, to no success. I have also tried my sim card in a...
Can not finish the activation of my sim card, the website don,t let me to choose my area. I don,t know what I need to do. Can you help me?
So a friend of mine decided to join public mobile and I am trying to set up the account for her.I completed the first part "lets get started" but on the second part which is the "select number" ,because she needs a new number, there appears to be a g...
How does the "classification" system work? I do I get from "good" citizen to "great" (if there is such a thing) citizen?
This is a brand new experience for me. I'm not a very good texted, and I've been used to dealing with someone on the phone, but, with time, I guess I I'll learn this too!! LOVE my new 4 gig plan!! MUCH more useful for my needs.
Here's my review of the porting experience.I had actually never heard of PM until about a week ago. I had just taken out a plan with Wind and quickly realized their service was not going to meet my needs.After learning about PM and reading some revie...
I understand the benefit of LTE over 3G but I'm wondering if turning off LTE on my iPhone 5S would give me noticeable battery improvements.3G speeds seem to be adequate for my needs so I'll happily take the extra battery life.
Well... I used the service offering provided by PM for the last couple of weeks. While the service is great, and I love the community idea, it was just far too expensive for me (data was literally the killer). I switched today to Telus' other brand, ...
So, I just wanted to share that Public Mobile threw an awesome pizza party for me yesterday. On top of the pizzas of my choice, they added Funnel cake sticks with caramel sauce. Thanks @Val_T for a great evening for me and friends. I tried upload...
It is with a heavy heart that I write this... I have 2 active Public Mobile (PM) lines which have both received a solid level of LTE data support for almost a year now. For the most part, I have had no issues with the service , however I have recent...
Title says it all. Can I text my AUS friends with the Interantional SMS plan? Thanks!
If you're an iPhone user you can try one of these Samsung phones for 30 days and it only costs $1. Just send it back prior to 30 days or you will be charged full price of the phones http://promo.samsungpromotions.com/ultimatetestdrive/ca/en/
Hi, I lost my phone 5 days ago, I would like to keep my same number and plan, what should I do? (It was a Samsung Galaxy 3) Thanks!
I ordered on Saturday with next day shipping option for $20. Ok understand that it is likely not Monday. But now it is Wednesday and still no SIM card. Has anybody experienced the same? Dont get answers form email inquieries and I needed that card ur...
Dear Public Mobile, I recently opened a new company and I would like to offer your service's if that is possible. Could you please let me know who I should talk too about this and have the information messaged to me on my account for furthur contact ...
Hello,Every so often, a customer or potential one criticizes PM because its site was down for maintenance, without advanced notice, in the wee hours of the morning. The inference was that PM was irresponsible for not giving advanced notice that the s...
Hello I'm new to public mobile and I'm trying to activate my sim card. It keeps rejecting my visa debit card. I have money in my bank account so why does it keep rejecting it? Filled it in exactly with spaces and without space and still it keeps gett...
I received this e-mail from PM with the following. ("Your feedback is important to us so we can understand why you left Public Mobile. Please take a few minutes to complete this survey, facilitated by CICIC (whatever that is). Once you complete the...
I keep getting the message "Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time" after I send a text message. Anyone know why??
Hello, I am trying to log in to my account, but I get this message: "Sorry ,your login has been disabled. Please visit the online Community at publicmobile.ca/community for assistance." Please help me with this. Thanks,Nasim
Ditched the gentle slow - dreadfully slow - breeze, otherwise known as Wind Mobile. How I could live in Toronto with a carrier still offering 4G is like saying I've switched from FTTN to a 36.6 dialup ISP.The literal second I switched to PM, it was l...
Recently, whenever I turn on my data (3G) it tells me I have to sign into my network? I pay for data every month and am NOT maxed out this month, but I can't "sign into my network" and my data isn't working. I've got a first gen moto G and I've upgra...
I have been a loyal customer with public mobile for approximately 4 years. I kept meaning to look into the rewards program.Well today was the day. I feel kind of frustrated that despite my loyalty I guess I don't have the "right" plan to earn reward ...
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