Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I added data onto my phone but I haven’t had data access for 2 days.
Urgent I want to add on my US roaming as i will be leaving Canada , but i am not able to login in my self serve account pl Reset password. My no is xxx-xxx-xxxxMy email is yyy.yyy@gmail.comPlease reply ASAPThanks Personal information edited. Please ...
Hi there, I have been on the same plan that automatically renews my plan every three months; however, my plan was renewed today and now I cannot send text messages. My online account shows I still have unlimited Canada-wide talk, but when I send a me...
So the other day my plan was due for autopay renewal.. didnt realize the funds werent available until after the fact.. so i was without service for a day.. no biggie.. I topped my account up (PM has really odd top up denom's btw) and the remaining b...
I just bought a Blackview A7, 3G smart phone. When i insert my public mobile SIM card I get "No Service". In the SIM status section on the phone it states "network unknown" yet it shows my current phone number and says carrier is Telus. This SIM card...
I was recently engaged in a Breaking Bad facebook chat about how much we all hate Skylar White and this topic kind of evolved from it. So I figured to bring it over here. Below are some of the most annoying "important" support characters that I wish ...
I have difficulty to use my data with my lg g4 ... Tryed everything said before... Please help. !! Ive paid one month for data service for nothing.. And ive. Bought an sd card to transfer everything before format ... So.. What can i do more ?
hi, I joined public mobile in July 2017. At the time, I signed for the 90-day for $126 with 3+3G bonus. Everything was fine. I saw the price changed from $126 to $120, so, I had set up online that I have it changed on January 24th, and added autopay ...
I had bought a PM Sim card a while back and had finally put it into my unlocked Samsung Galaxy S4. It worked for a couple days, however earlier tonight, it started saying Invalid Sim Card. Restarting the phone and even a factory reset does not fix ...
I have been with PM since November 2016. I just ported a new (local) number that belonged to an out of country friend while she was here visiting. I am able to receive and send text messages and make phone calls, but I am not able to receive phone ca...
Lost my phone yesterday .I've been with Public mobile since long time .Please make arrangements for me to receive a sim asap.My current address is xxxx xxxxxxxx xxx Toronto .Ontario xxxxxx. Thanking you M.Z.M. xxxxxxMobile number xxxxxxxxxx Edited by...
I'm not able to receive text messages. I can send MMS and SMS no problem and have verified recipients get them, but I cannot recieve. Incoming and outgoing calls works. Restarted phone several times and verified APN settings (not relevant for texts, ...
Ported in a new number. The old number is not working anymore and the new number cannot receive any calls or texts. Please fix ASAP.
I ported out my number to Freedom. But my plan was suspended because I was out of the country for a month. At freedom, they didn't say anything special but it has been 4 hours since ported my number and it still doens't work. I'm beginning to think ...
Why my data is not working? But sms and calls works?
Every SINGLE day I get MULTIPLE spam calls to my PM number. I've already blocked their numbers but they ALWAYS LEAVE A ****ING VOICEMAIL that I can't disable. Please help me disable voicemail entirely. Thank you
I payed my bill yesterday and i can make calls but not recieve them, it goes automatically to voicemall, i can't recieve texts messages either Can someone help me solve this please??
I just bought an iPhone 6 used. IMEI number checked out my PM.Seller says its unlocked but i'm gettin the "SIM not registered" msg.SIM is from PM, and came out of my LG G4 (which just died on me)how do i go about getting this phone to work? Seller cl...
I set up an account with Kodoo and ported my number from public mobile, and I can't get into my account any more with Public mobile. Does that mean my account for Public is officially deactivated? I'd love to call someone to ask but I guess I can't d...
Hi there,I was in the US the last 4 days and purchased a 500MB Roaming add on.I run out of data yesterday, so decided to purchase another add on.First of all, it just gave me the option to buy either a 15$ or 20$ and the 10$ option was not available,...
Hi Team, I am with public mobiel for over a year with the promotion of 120G for 90 days. I like the fact i can track my data usage on public mobile website. I signed up for my mom and got her 1.5G for 90 days. Today she told me that she could not acc...
hi there i lost my sim card m phone number is 437xxxxxxx how do i get same number and sim card
As usual, I plug in my payment info - when I hit submit, nothing happens. A message in red, at the top says my balance has been updated. Not sure what's happening. Have I been hacked somehow? Phone has no service. I've been on hold on 611 for last ha...
I have been unable to access my self serve account since activated 3 days ago, it was reset 2x's by a moderator and still will not except email or phone #I also have not received the puk code requested 2x's and still unable to use my phone...... Plea...
I was close to my limit last period so turned off Cellular Data and Wifi Assist completely (with about 40MB remaining). Then I went on a business trip and came back with a two days left before a new period began. I've continued to have Cellular Data ...
Signed up and didn't have the information for the person that referred me, can this be added after so they receive their reward?
Hello! I am trying to pay my plan but I can't make any payment, and shows plan expired.
Hello to all Community members/Moderators, Please help me go through this as currently I cannot make any phone calls. due to transaction issue. tried many cards still not being accept auto pay fails as well,any solutions? title said all Thanks,Jensen
I have an unlocked Oneplus 3T with Android 8.0.0 and OxygenOS 5.0.1. I've just activated my Public Mobile plan last week, and the plan includes 3G mobile data.Both willmyphonework.net and IMEI check showed that my device is compatible with Public Mob...
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