Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hey just got public mobile yesterday and data isnt working. Lg-G3 things ive done*factory reset of course rebootdon't have another phone to try so couldn'ttried conneciton/ regrestration automaticnot sure what else to do thanks
I just read a post here and just ordered a SIM through your website but wasn't even aware they could be purchased at Wal-mart till I read it here. Just a suggestion that it would be nice to post, at the point where you're instructed to order a SIM th...
I referred a friend last July, and for my next payment after the referral, I got my reward but I haven't since. I honestly thought nothing of it until just recently I noticed that the refer-a-friend program is supposed to continue as long as that pe...
New to PM... through all my browsing and searching of posts I don’t see an option for adding additional texts onto the $10/30 day plan. Only 48 hours and not sure how this will work out as an emergency cellular plan for my mom, but I thought I’d ask ...
My plan is up for renewal today. I have autopay turned on. My credit card is in good order. My service is suspended. The same is true for my wife's account How do I fix this? Honestly I can't stick with Public Mobile if this happens again John
I can't reset my password and i'm not receiving password reset email please help.
Hi all, I tried using my cell this morning and it wasn't working so I checked online and my account was disabled because payment had not gone through. Today was my billing date and autopay didn't work even though it was activated and my credit card i...
I followed all the steps and I still havent been able to set up the data, the moderator has stopped answering to my inquieries. this is so disrespectful and unprofesional!!! Im highly dissatisfied with public mobile, why customers have to manually en...
I have a LOCKEd account (oops i tried to many times my pasword) 1. i requested a new password (forgot password link)and nothing was emailed. 2. I messaged moderators. and very quickly a moderator responded and asked me my phone number and pin and was...
So flustratung this service going to cancel. Never anyone to talk to this went be fixed I don't have data and no Wi-Fi I'm luck I'm using someone else phone. I made 2nd add on for us roaming, 10 for 250. I k now I selected it under us roaming now I...
Hello, community,I bought my PM sim today and changed my previous operator to this operator. I purchased and activated the SIM in Walmart. Surprisingly the salesman in the wireless section suggested me to not go with public mobile (because PM has poo...
I've tried downloading unlock it and changing my apn to sp.mb.com etc, data doesnt seem to be working, reset all my settings as well.. Currently running IOS 11.4. Anyone know the solution?
hoe do i get a fre eism card do my opwn stop work on april 17
Hey Community... I know previously there was a Public Lab to suggest ideas for improving PM. Does that forum still exist, or has it been removed?
Hi Public Mobile Community, I accidentally double ordered a US plan recently. Who do I contact in order in order to get a refund or credit on my double order? Any info would be appreciated! Cheers, Josh
I had great service from this location, the guy who manages the cell booth seems to always be the person I get (forget his name) but he's always very helpful and will return your call when you ask him to. In my case, I had to activate my sim card a...
i paid for a us roaming addon 8$ now my account is showing no add on i dont have the service i paid for and my credit card was charged.
I opened an account on May 26 and paid for 30 days on a voucher. I understood the promo would give me another 30 days free on the plan I selected. This has not been credited to my account yet.
. ..is it possible to get some bravos, or kudos. ..lol, I'll give em right back!
I had forgotten my self serve password so I reset it. I have reset the password almost 20 times and everytime i go to log in with my new password it says i cant that they dont match. Is there someone who i could get answers from? Thanks in advance
I’ve recently learned some emojis can apparently be up to 70 characters and can drastically use up your 140 ****CORRECTION 160**** character count maximum allowed per text message... but which ones? And how do you really know? Does the text count on ...
Hi, I just signed up with PM and when I logged in to my account for the first time and viewed the usage of my texts, it says I used 8 when in actuality I’ve only sent one! I have now learned that text messages are limited at 140 characters. I don’t b...
How do I unlock my RCARLTP169-B-Black IMEI 86836xxxxxxx ? I get cell phone reception but I can not dial in or out. Please help.
I checked and my phone is supposed to be compatible. My old card doesn't have a chip, it has gold bars on the back that connect to the phone. The old car says it is micro, but it is notched. It is a SD CO2G card. What now? I have already regist...
I am trying to access my account, but I don't remember my pin, my password or security answer, the moderator is taking very long. Can someone please help me navigate this, Iv'e been trying all day
I got a call from you that my plan is not included talk but in reallyty my plan is include unlimited canada wide talk. so why i got thoes calls?? help me with my issues i mailed to moderated teams at morning but still i got no answer help me its ur...
Hello!I'm a happy Public Mobile user and don't have a lot to complain about at all, but I was just wondering if anyone else has had the same issue as myself in regards to using my mobile Device to view my usage on the Plan Overview page of your site....
A few months ago my mobile data stopped working. It will rarely (very rarely) work, but usually not. When I turn on mobile data, the mobile carrier logo in the system bar is a solid right angle triangle - no plus, no LTE, no 3G, just a triangle. When...
Hello all, I just ported my number from Petro Canada mobile to Public Mobile maybe 5 hours ago. 3 hours ago I get a text from PM saying that it was successful. I turned off my phone and turned it back on and tried to make a call, but it ends immedia...
I've paid the bill twice, how do I get the chargeback?
| User | Bravos Count |
|---|---|
| 410 | |
| 336 | |
| 275 | |
| 215 | |
| 175 | |
| 157 | |
| 145 | |
| 144 |
