Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Sorry, I can fin't the original thread. I recall my text message saying the deal is only until August 8th, but the forums said August 9th and when I login it also says August 9th. Does anyone have an exact time for when it expires? Thanks
I saw on the internet today that Public Mobile is emailing out codes to select customers to switch to a Koodo $45.00 / 8 GB plan. I emailed a moderator that basically said I was out of luck because I wasn't one of the "chosen" (my words) customers t...
Hi there,I am looking at potentially signing up and compared the a $35 plan (1GB, unlimited Canada call and text) over 30 days to a $105 plan (3GB, unlimited Canada call and text) over 90 days. As you can see 3 time $35 is $105, so there is no discou...
I need an invoice for 2017 payment for tax purposes. Please advise ASAP on how I can get this, I'm on a deadline to submit this info. Thanks!
@CS_Agent I just signed up for public mobile. I put in the $48 voucher code and it appears in my account but hasn’t activated the plan. It says PLAN EXPIRED next to the account status in RED. Please help!
For those in the West, there's a new flyer from London Drugs advertising a new promo. I just activated my account yesterday (ordered a SIM online and forked out the extra $10) and I'm now hitting myself for not doing this at LD!
So i just changed my number and now i get someone elses texts and he gets my texts that people are sending me. I cant change numbers as per the 1 number change. So am i expected to share numbers with someone?
Hi all, My credit card recently expired and I got a message today saying my plan expired. So I went in now and made the payment and I just had a couple of questions.1) How long does it take for the service to kick back in?2) I'm having some trouble i...
I'd like to chnage my plan to one I actually have the funds for. But when i go to, ther eis no way to do it. Although it says I can, and I have enough funds in there... only option is to pay for my current plan which i dont want anymore for all the r...
We recently switched to Public Mobile for the lower rates, unlimited minutes and Canada-wide talk. We weren't really looking for more data, but our data package was also increased due to Public's great offers. We just spent a week in a fairly remote ...
Hello,3 hours before i sent this message to "Moderator_Team"..... nothing happend .....It's better to change the provider "Public Mobile" with another?The message sent to "Moderator_Team":"Trying to reactivate a new plan a had a lot of issue ....Ple...
Hello, What is going on with the password reset functionality in the app? The email is never sent to my email in order to reset. I really need to reset my password as my account is now inactive due to a change in credit card info. Thanks,M
transfered # yesterday but till now can't receive any incoming calls
I just noticed that on my usage history reported in my public mobile account, the events are identified by time (x hours : xx minutes), however the hours is specified as 1-12 without identifying am or pm or military time (0-24:00) which is usually th...
Hello PM community,I need my password changed on my account but it won't send me the change password e-mail. I tried contacting the mods for help but none of them reply. How can I fix this on my own? Apparently the mods aren't interested in helping m...
I am porting my number and I want to update my info I received this message: "Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & ...
I'm reading that cruise ships use AT&T. So technically roaming would work? Can anyone confirm that's tried it? Thanks,
There was a similar thread here, but the solution doesn't directly address the question. It is more of a workaround that doesn't address my concerns. https://productioncommunity.publicmobile.ca/t5/Getting-Started/Locked-SIM-card/m-p/224555/highlight/...
I topped up my account today but the account balance is just sitting unused currently. is there any way to use the balance sitting there? plan is expired and I need my phone for work
I have requested to Port my existing koodo number to public mobile that I have taken last Monday. Got a message back requesting some information and confirmed that it would be ported on Tuesday. Since sending the information I haven't gotten any mess...
I moved to another province and want to change my area code.
Good day everyone. I am planning on buying a new phone later today, possibly. I have a question about the coverages. First off, I am currently paying for 6.5GB of 3G speed. The phone I am looking at (Xiaomi Mi 6) is not fully compatible with all of...
If I top up my account before renewal using voucher codes, will I still qualify for the $2 autopay discount? I do have a credit card linked on my account, but have a couple of questions: 1. If there is a positive balance (from refilling using voucher...
Can someone tell me what retailers sell the Public Mobile voucher codes? I have seen old threads talking about Canadian Tire Gas Bars, and shoppers drug mart. There is a link in one of those threads, but clicking it doesn't send me to the right page....
Past few weeks, my family and i were in Banff, lake louise, AB. I was pretty impressed with PM reception. I was able to make calls in most areas and reception was good, no intermittent (e.g. Lake Louise top of the mountain, Chateau Fairmont, Banff ...
Thinking of doing uber Anyone know if i went with a 3g plan would that be good for doing uber driver ?Or sould i go with Lte. Its just 3g plans are cheaper Thanks
So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.Anyway...I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my...
It says is roaming but I'm in canada. I just purchased 10$ worth of data
@CS_AgentDear Mods, I have sent servel privite messages to you guys, I need the record of a missed call on July 18, 2018 which I can not find in the current Usage History. How to get it? because I need it as an evidence in a court.Thanks,
I've scoured the depths here looking for proper apn settings from my old htc one s. I've inputed what I've found for other htc phones and now my data and texts work but I cannot send/recieve mms. My imei number checks out as ok when I input it to che...
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