Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I was talking with a friend who has the same plan as me at Freedom 45 a mth for can/us with 8gb. Public has the dame for 5 dollars more. But he advised Even though Public uses the Telus network the plan is using old technology on a very slow 3 G n...
Ive been comparing plans was thinking of going to Public Mobile it seems othes have the same as the 50.00 mth plan for US and Canada calling with 8 GB or data. So what is the advantage of Public Mobile since no call centre etc if other carriers offer...
Hi My friend contacted me about him and me switching to Public Mobile by the Promo Deadline of March 3rd.He said he bought a Sim card can I still.switch ny March 3 to get the promo and buy the sim card after March 3rd or do you need the sim card to s...
I have been trying to create an account to create auto pay i am not able to do so. I need help please and thanks
I know not many people will post positive reviews. I want to say this year marks 5 years as a customer. I never once had a major issue. In November I switched to a better plan. Started out at $50 for unlimited Canada wide calling and calling to US f...
I was on the MobileSyrup rate plan comparison tool and saw a 5GB rate plan for $35, clicked on the link, and then the same plan was $40. What gives?
After signing up for a plan with the 10$ monthly credit for six months, if you were to switch plans mid cycle ( still above the 30$ requirement) would the credits start to take effect at the end of the new plan?
What happen? Hi, tried to transfer to public mobile from Koodo Mobile on Thursday 28th/February. I could see "something went wrong" when the processing had finished and I got nothing but 39.2$ automatically paid from my credit card. Now I finally tr...
Hi I'm new herejust went through the hoops to put everything in my account and now I need a network unlock pin. Who do I pm to get this pin? Where do I find moderators? Thanks
Somehow I programmed my phone to call voicemail but didn't include the #1 first.. Now I can't change it. Can someone tell me how to change this number?
Good evening,I'm in the midst of helping my wife activate her new service with PM but saw that I need to request assistance to transfer her old number from Koodo. What is the process surrounding this? Thanks very much
I tried to transfer my speakout phone numbers to public mobile today but it did not work.How could I do? Could I change try a new phone number and activate again?Diana
Hi,I put money in my account yesterday and last night after midnight everything seemed fine but then everything quit working. I really need help because I haven't been able to get in touch with anyone all day.I just came to this coffee shop to use th...
Hi there, I am wondering if someone would be able to help me figure out how to successfully register. I have been trying all day and keep getting generic errors. I have tried different browsers and restarting my pc. Now when i type in my sim card nu...
Is this a legit Public Mobile number? The instructions they gave me don't even work so I am skeptical, but the text came shortly after I signed up last night and again today. I also received a phone message today claiming to be from Public Mobile. I ...
i tried rebooting, checking the apn, texting myself.... nothing doing. everything else on my phone is working.
I'm sure you heard by now about the FREE Samsung A8 phone with 2 year contract on$45/month 6GB LTE unlimited canada wide calling plan from Virgin Mobile:https://mobilesyrup.com/2019/02/25/virgin-samsung-galaxy-a8/You have to call in or go in store...
Hello every one,I am new to Public, I have double paid my plan, what should I in order to get a refund back to my account? Thanks
Please note that l have purchased a monthly plan on 20th Feb 2019 through Wal-Mart Pickering and paid an advance for two months i.e $20.00 + applicable Tax.Today l received a message that l have remaining 10 min and my services had been terminated. ...
Compatible avec Public mobile ??
I bought a cell phone today its a unlocked on and i bought a public moible sim card i go though the process of setting up the sim card and plan then use my td visa depit card have the money in the accound but says there was a issue need to contact pu...
Every time I log into My Account and I try to view my Usage, My Plan or almost any option I keep getting the same message. Can someone help me out.
Go see the solution here:https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Re-How-to-get-notified-of-ANY-New-Promos-Announcements-System/td-p/323258/jump-to/first-unread-message
What plan do I require to recieve calls from the UK and what will I be charged when they call?
This is the response I got from the MOD team here at Public Mobile, after their system double billed me! Absolutely unacceptable, didn’t take them 7-8 weeks to take my money (mistake but still).
Hello, I attempted to activate my SIM card last night, and was able to go through the entire process (including porting my old Rogers phone number) up until the payment processing page, where an unknown error occured. The website then appeared to be ...
Hello. i have the $10 pre paid plan which includes 50 text messageI am on Wifi . and cellular data is offi have disabled SMS on my i phone setting also i have Imessage on . when i am sending i message ( which is going through Blue color ) as well as...
@CS_Agent Hi I'm switching from my corporate phone with Bell to a personal one with Public (same device). I've been told that once the number is ported over, if Public requests the phone is unlocked, Bell will not charge the $50 unlocking fee that th...
Howdy just wondering how does a pioneer or legacy client get to take advantage of the autopay and loyalty discounts?
OK, here goes. I'll try my darndest to include all pertinent information.I recently signed up with PM. All's well with voice, messaging and data. When I call some of my contacts, my number shows up on their screen as it's supposed to. BIG problem tho...
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