Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have an iPhone SE and switched to PM last month. I got a phone call today around 11am that I missed, but didn't get the notification that there was a voicemail until the evening -- I just saw the voicemail notification badge now at 9:30p, but poss...
How do I get out of autopay
wondering if there was any warning when your data was getting low Thanks
Used up data then texting stopped working. Purchased another unlimited roaming text package but no luck. Roaming phone service still working Can I get what I paid for?
Today, in self serve, I noticed that there's a thing that wasn't here last time I signed into self serve, promotions? There's a field to enter a promotional code if you have one. It's located on the page that shows current plan and addons, at the b...
I have recently topped up, now can not make or receive calls, also when making calls, get recording saying I am not signed up for long distance. Was working fine until minutes expired and topped up...angry!!!
Hello, i purchased and activated a plan at a walmart store about a 3-4 weeks ago. I never actually put the sim in and used it, but the guy told me that it was activated. I finally put it in today and tried to make a call and was put to an automated s...
Hello, I've been looking around for a while, and can't seem to find a definite answer. I have the 5 gb (4.5 with 500 bonus) plan. Will I still keep this plan after the 22nd? or will it only not be available for new customers. Thanks.
My plan has the 2016 promo, showing a price of 120$ per 90 days on the "My Plan" page. Looking at my transaction history, it shows charge for 25$(90-day plan), 51$(unlim text), 45$(unlim call), 125$(data) every 3 months. Total of 246$.Since Aug 2018,...
The 'featured plan' at the moment: $40 30-days3G4.5 GB Data at 3G speed⁴+ BONUS 500 MB with AutoPayUNLIMITED Talk Canada-wideUNLIMITED International Textand Picture MessagingVOICEMAIL & Call Display This deal doesn't specifically include call forward...
I had this posted before and for some reason it vanished... ANYWHO here it is again (sorry to the people that replied already and ty to the person who pointed out that my post went (poof)路 iPhone 6 updated.NO incoming or outgoing textI can send iMe...
If I apply payment with top up card will it automatically renew plan and then again the next months if the funds are there left from the card applied or do I need to do it each month example if I am on a $25 plan and I apply a $50 card am I good for ...
I paid $20 for the 10day roaming in the USA before I left Canada. I also kept the phone on airplane mode during travel to conserve my plan. I didn't go over my limit but was charged another $20 while I was away and then my canadian plan just stopped ...
How many posts does it require to earn rewards just getting used to this all new to me and I realize this is the best place to find information or get help
Wondering how I stay in the same plan I have the $25 with 500+500 data do I simply pay each month and it will stay the same or do I need to preregistration each month or best to use auto pay if the prices change or plan ends will I still stay in this...
It says not included in plan & I need to buy an add on.But I have unlimited canada wide minutes.Time for education about calls, I guess.
We payed for a plan for 1 gig of data, calling, and texting. The first month was great, however when the second month arrived the payment did not go through. Any way to help with this?
Hello, I have the promo for $10 off for the first 6 months for any plan over $30 but it is not reflected on my phone bill.
I added the US calling add on and phone calls don't last for more than 20 seconds at a time. Anyone have this issue or know a fix?
Hi there, do we know if Public Mobile supports RCS? I am on a google pixel 2 xl, and am trying to use the Messages app, and apparently, there is something called "Chat Features" https://www.droid-life.com/2018/12/06/how-to-get-chat-rcs-features-on-ve...
I have a new Xiaomi Mi 9 phone and just went to activate it. Inserted the SIM card, (very stiff fit, difficult to insert) followed the activation instructions, set up my plan, and.. its a no-go. So I currently have an $800 phone that I can't use. An...
Data doesn't work on phone and everything is turned on driving me crazy
Can I use a ZTE MF279 or ZTE MF288 with your cell plans? Those are smart hub that uses a sim card to access voice or data. The voice is accessed using a landline phone connected to the device. The data is accessed through ethernet or wifi connecti...
Hi I am looking for the cheapest plan to be used mainly for local texting and local calls. Does the 10$ plan includes any local outgoing texting or I have to use the 15$ plan? thanks
Why did my plan get suspended two days after a successful autopay on April 15, 2019??? My Visa was charged...April 17th and I can't use my phone???
I am trying to make a payment with a debit card expiring in 2025 but the options for expiry year only go up to 2024 in the card info section for some reason. I hope theres a solution to this, can anyone help?
During my initial activation I was running into issues with the porting over of my old number. The page would say I need to fill at least one field, but all fields were filled! This would cause the SIM# to hang as it was being used by the current ses...
Hi, I am not able to send and receive text message from my phone since this morning. When I already have Unlimited talk and text included in my plan. Another issue is I'm not able to see my plan details in self-serve account, It is showing "Oh no! It...
HiDoes anyone know if there are plans to offer an overseas roaming add-on?We use a seperate european/asian sim card for this now but if PM could incorporate an add-on that would be competatively priced it would be a super bonus for a Canadian provide...
Created an account a month ago.Had no issues all month with data/phone/texts.Service stopped today, and site says my e-mail and account doesn't exist.. Haven't logged into it since creating it, but I have had no issues either.Auto-billing was set to ...
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