Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My first full day using Public Mobile. My incoming emails to my phone worked fine, but sending was slow. It stayed in my 'outbox' for a few hours. Is anyone else experiencing this or slow response in other data use?
Made a payment still suspended.
I have a friend that wants to get a cheap cell phone plan for their nephew. But one that is impossible for them to go over the plan's limits. I know on some providers, if you reach your data limit they let you send a text to them like "yes" or reply ...
Hi, I've been paying my account for a while with the same credit card using 611. My payment is due...I dial 611 and the system tells me they're is a problem with my credit card. So I called the credit card company and they are no problem on their end...
How do I go about siging my number over to my spouse? The account is in my name, but he's using the phone and paying for it and I'd like the account to be his as well. I want to remove myself from the account but let him keep the number.
Hello! Since a few hours I have no access to the network of Public Mobile. I have a galaxy S9. I go to network operators and manually I choose Public Mobile. A separate message that says Registering on Public Mobile. A wheel turns and after about 2 m...
Hi guys, I purchased my Sim card online and on the day it had arrived in the mail Public announced their offer for free Sim if bought in store with one month for $0. I activated it at home because i had no other choice. I couldn’t return the Sim as w...
My husband has been blocked and cannot access his account and in order to get help he needs to log in.
A friend is considering to sign up for PM and I've the following questions. Question-1: To purchase a SIM for him, can I order a SIM from my own account for him or would he have to write his own address to get it. Question-2: Am I correct that he can...
I am trying to transfer from Fido to Public Mobile. What should I do? Should I purchase a new plan and SIM card first? Because the Public Mobile Online Activation website my friend sent me ask me to enter 19-digit SIM card numberCan I do without cha...
Hi, Is there any current promo running as on Oct 29 for the basic $10 plan sign up. Thanks in advance.
I've had Public Mobile for over a month now, and I've never had any problems till now. What's happened for the last few days is that I don't have any bars, calls I try to make say "Call failed", and any messages I try to send also say failed. I've tr...
hello good day... i was just wondering how this things happend. i gave my number to a friend and 2 days ago she tried to reach me via a text message. now i did not received any and someone else is replying to her. few minutes ago someone called me cl...
It happened 3 times. So I lost $30. I switched to $40 / 5Gb plan and my phone is not working. Everything is ok in my account. I even changed the Sim card. I swiped the Sim card in 3 phones. No success. Any ideas why and how can be fixed? Thanks!
Today my notification feed content disappeared. This has happened before and a bit irritating as I as working thru the 20 or so new notifications when suddenly it's blank and tells me to post something to see something.....Is this common experience f...
Hi there, we are going away and are unable to login to my husband phone to cancel it. Would you please help us. . He has tried everything to login in and to no avail. Thanks Colleen
Any one know, why I only received $1 credit, but didnen't receive 10$ referral credit as indicted, but refferered perone received 10$ already?
This is only virtual it doesn't work in a store.
Is it possible to delete old APNs from my google pixel 2? I tried other sites for answers and I dont have "general" under my settings... anyone have any answers?
Hi everyone, I buy a new phone (Samsung Galaxy A90) online at the Samsung website. Can you tell me why you do not support a Samsung Galaxy A90. This is a brand new phone
When I'm trying to figure out if I can get service where I live the maps option isn't working. I don't want to go with this company if I can't even get service in my area lol Someone plz help
How can I request for reimbursement for a payment done by mistake.
I got locked out of my self serve account. How I can sign back in?
Hi community! When I click the link of a Go to Solution, invariably it opens a page with more than one post — often even two or greater — and I get a bit uncertain about which one of those posts offers the real solution. Do you also face the same p...
I'm travelling in the US where we have been for ten days now. Yesterday I renewed my US call/text/data plan plus added an extra 500 mega bytes of US data. I added the same exact features when we crossed the border ten days ago and it worked perfectly...
Help! I've started getting messages about every hour saying "SIM Failure" or "No SIM". I take out the SIM card and re insert and that fixes the issue for about one hour. Then the same thing happeneds. Any suggestions
A couple weeks ago I tried calling 911 6 different times within a 20 minute period. Each time I got the automated message " All circuits busy, try again later" is that an issue with PM Service? Or.....?
Hi all, I switched to Public Mobile for the new activation offer, that you get bonus 2GB data when choosing plans $35 and above. I activated a $40 plan 9 days ago, still not seeing the bonus data added to my account, could anyone help me with this? T...
Hello I'm curious if there is a way to disable my voice mail? I personaly have zero use for it and also i've have been getting daily spam messages that fill my box failry quick its very annoying. I'd like to keep my plan but just remove this feature ...
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