Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I was looking at the $15 plan and saw it has 100 minutes for calling are these anytime minutes or minutes within a certain time. For example Primus Wireless offers 250 Daytime Minutes (7AM-6PM). this means before 7 AM and after 6PM calling is ...
Hello,The $15/m plan says 100-minute Canada-wide talk. Does that mean the local call and in-Canada long-distance call count as the same within the 100 minutes?
I need a new plans for 2 phone -1 unlocked . Keep same phone numbers. ThanksNick
How do I cancell my account
Please help...I have the $15 a month plan that includes some data and 100 minutes on the phone.My kids have this plan as well.The phone minutes and the data have not been reset???It should every month so I am not sure why it is not.Please help!!!
hello I have been locked out my password I would like to reset my password. I don't know how to reset my passwordThank you
when i sign in, i can only find one of my 2 accounts. I also cant find my data usage, and the type of plan i have signed up for.
Hi. I wanted to buy a Smart Watch that has a sim card slot built in so you don't need to pair it with your actual phone. It requires a 2G Sim Card. Are PM cards 2G ? Thanks
I referred a friend to public mobile recently. When she activated her public mobile account, she used my phone number instead of my code. Can I still be credited for referring my friend?
I lost my phone with public mobile sim in it.can anything be done?
Hello, I haven't created a Public Mobile account yet, but I have this forums account will I still get the community contributor reward when I make a Public Mobile account later in the month? Thanks,Ed
I can make phone calls but can't receive calls. Texts don't work at all. My account is still active with bell. The port only went half way through. I have tried submitting a ticket but it won't let me hit the submit button.What do I do now? Is there ...
Hi,Can somebody help me change my plan mid-cycle.Thanks
Unable to Process Transaction Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged. Hello, I was trying to pay my monthly payment, but this message showed up after...
Hi I’m so happy to be a public mobile member I have referred 4 friends that’s dropped my plan 8 dollars are enny of you trying this it’s so awesome
So I was at Costco yesterday talking to the person at the cell phone booth. They have Lucky Mobile (which has almost identical priced plans as PM and that's why I wanted his opinion). I told him I'm done with fido in a month and he strongly suggest...
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I can’t login to my profile
Does Public Mobile offer visual voicemail? Or can it be included in a plan as an add-on?By visual voicemail I mean where you can see your voicemail messages in a list and switch between them, select them, view info about them, etc.I believe iPhones g...
Is it possible to renew your plan before the renewal date? I would like to know if we can pay for the plan earlier to get the services of that new plan instead of waiting for the due date.
Please assist the transfer of my personal cell number xxxx from Account # xxxxx9. Thank you in advance. Edit by mimmo
Hi, I have tried to enable wifi hotspot but I received the message saying that to enable personal wifi hotspot on this account, contact Public Mobile what should I do?thank you
I am still waiting for solution for getting refund for the service I cannot use. By mistake i activate the US roaming $20 plan yesterday as i run out of data but ut is useless to me as i only Stay in Canada. Is there any way i can transfer that money...
Hi, Nov 03, 2019 today and the $25- plan is still advertised but under the terms it says "Effective October 25 2019 until October 27 2019 at 11:59PM ET. Offer available to new customers who activate online and in-store. Offer is stackable with other ...
Hello, I have a question.We have an iphone from 2016 that doesn t seem to send messages abroad to the older phones that use symbian system ( old nokia-s without touch screen but buttons for elder people).Messages, however, go when they are sent from ...
Please kindly refund me as i changed my plan and it charged me twice
Hi,My self-serve account got locked out, how can i reset my password? Thanks
Due to my com, i failed to register sim card.(Chrome does not work)So I try again but "invliad sim'Could you fix it?sim card number is "xxxxxxxxxxxxx"thanks. Edit:. SIM card number redacted by will13am. Please do not post private information in the...
I have noticed the performance of various data tests by members (mostly oracles and techies) done at the end of their plan cycles when they have data to spare. My renewal happens tonight and I have 2.5 gb left....any suggestions for tests that would ...
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