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My iPhone 6 started saying "searching"

My iPhone 6 started saying "searching" and cannot connect to the Public Mobile Network. I tried my SIM card in a different device and it works fine.  Nothing happened to my phone and I did not change my phone, I don't know what caused the problem or ...

10 not added how long does it take

I was given a referral code, how long will it take to show on line

Porting a Number Failed

I just created an account with Public Mobile and requested to port my number from Virgin.  I was informed the port failed due to the account being suspended.  I called Virgin to reactivate the account so it should be good now. How do I inform Public ...

$10 Referral Bonus not added

I've referred 2 people and I see that on my referral list,but I haven't got my 2 x $10 bonus at.What is going on?

So many texts!!!

My first due date was February 23. I am on auto-pay. I received a payment reminder and my payment came out fine.However, I received a number of texts, the same text but with a different due date. Most recently today, reminding me of my upcoming payme...

Is it possible to chat to someone that works for public mobile

how do I tell if I received the referral credit?

Signed up my son for a new account, and my account shows the 1$ credit, but his account didn't receive the 10$ .,..... wondering if it takes a while?

reset password to my account

hi, i need help. I reset my password and it says "Sorry, your login attempt failed. Please try again".I reset my password a couple more time and I still got the same message. I then waited an hour and tried again and it says the same thing. Now I can...

boite vocale dans la mauvaise langue

Bonjour depuis mon adhésion je ne peux me servir de ma boite vocale. Le fonctionnement est seulement en anglais et je ne comprends pas comment m'en servir. Y a t'il un endroit dans mes parametre ou je peux changer la langue ??

Data no longer working randomly

I've been trying to use the bot, but when I try and submit a ticket the page shows error so I figure next best thing is to post here. Over last two days, my phone does not have data working. I checked APN settings, restarted, did all the troubleshoot...

Us roaming

I purchased us roaming talk today I received a text telling me that it will expire tomorrow. My question is why is my us roaming talk got cut off today.

my payment voucher doesn't work - I bought it where I have before in the past.

When I try it, the website says: "Unfortunately, Voucher #395525XXXXX could not be added. Please verify the Voucher and try again." I hid the last few digits here, but I can give it to support in a PM.  How do I get this resolved please?  My phone ex...

Porting number from rogers landline

I am trying to transfer my number from rogers landline to my public mobile account but it keeps telling me it was rejected?  Gives me a list of "Common mistakes" but everything looks right to me.  Only reason I got the account was to port this number...

Oukitel C17 Pro

Does anyone know if this phone will work on Public Mobile?

sim card not working

i had bought a sim card, set it up for my girlfriend, the payment went through and everything. i've tried the sim card on the phone she has, and my old one that was also with public before i got my new one, and it just keeps saying no sim card. what ...

Porting number in to PM plan and redirecting/forwarding old line

Hi,  Hope someone can assist.  I currently have two numbers one I use personally with PM (line A) and one I was using for work with another provider (line B).  I would like to move to a single line by porting Line B into the PM plan as its the better...

Cannot pay my bill on Public Mobile website

I reach the deadline to pay my bill but the autopay or the make my payment is not working. I got an error message. Message attached. Please help.  edited by computergeek541: removed account information

Auto-Pay Not Working

I can't make calls today because there's "no plan" in place.  But I'm on auto-pay and just yesterday got a message saying that I'd earned a credit for this.  What gives??? Tags (0)Add tags

want out of current plan beore charged - got text about upcomming charge

I got a message that im going to be charged for the upcoming months. I forgot to chnge it and want to change it immideately. I have the 3 mothn plan that I', paying ahead of and I dont get any discounts for paying ahead, which was the whole point of ...

"Call is not included in your current plan" despite active plan including text and call

Good Morning, This morning I received a text about my plan renewal being March 1st, despite my plan unusally resets around the 17th of each month. This happened before and in selfserve my renewal date was still as usual, why I assumed this must be an...