Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I want to switch plans. I am currently on auto pay. I found button that says change plan at new renewal, but am worried that the auto pay won't continue as the plan changes automatically. Does anyone know it autopay continues when you switch plans? S...
Hey all! Is anyone else having issues where you post a response then it disappears? I have made two responses and both didn't post and both i re-wrote. Is this a common problem?
Hi, I use my phone streaming radio while driving to cottage every weekend. Used to consume less than 100MB per day doing this. Since March 2020 seeing usage of 400MB to 800MB per day on exactly the same usage. Also, over same period, getting drop out...
Alright since im new im going to ask many newb questions. Looking through the loyalty reward can someone please explain if I am correct or not. I have looked at the loyalty reward page, here are my questions: This is what is stated on the page you ca...
Hi, I'm just wondering if I have auto pay enabled and I manually pay, would auto pay deduct money from my account twice even after I manually pay? I've been hearing auto pay glitches here and there.
Is it just me or data runs faster than usual. I was with freedom LTE and used a bit, and data dropped slowly, with pm, ill check few, emails, a few pages, or just leave data, on, and DATA, really drops, I would like to, know your thoughts. Thank you
I have a account with Koodo Mobile and I want to change my number over to Public Mobile. So if there is a admin that can help me transfer my number over to Public Mobile. I would appreciate the assistance.
I recently got a new card, and I am trying to activate the card. My credit card was charged, but I do not think my activation completed because I am unable to login to selfserve. When I try to activate again, it says invalid sim. How do I solve this?...
Does anyone know how I can Port my number out or cancel it and be able to Port the number out through the computer to another company or do I have to reactivate my suspended plan and then porrt the number out
I keep seeing threads where people quote previous replies in their responses. When I click reply on a previous post, it just creates a general reply on the thread. I am using my phone to comment and reply if that matters. Sorry for what probably is a...
My father has an account with you. He has passed away and we want to cancel account
Hey everyone, I just wanted to start a discussion on why choose Public Mobile. When was the first time you heard of it, and how long did it take for you to move over? I wanted to share my own story. So two weeks ago ,my sisters and I were in house pa...
I have unlimited Canada calling, why do i have to hear this every time I MAKE A CALL Please wait while we connect your call; long distance charges may apply." can this be REMOVED !!!!!!!!!!!
I am new to public mobile. and I find out the way public mobile calculate data usage are every confused. look at these two screen captures:the first one I captured last night (04-09-18:17), it showed higher count than this morning the second one (04-...
Hey everyone! So I am asking for a friend who might be interested in switching to Public Mobile as the prices are attractive. But his only concern is the reliability. Can anyone speak to the reliability of Public Mobile in the USA? Are there many dr...
Good Morning, Long story short, I had called and verified with Rogers that my phone was unlocked TWICE. Both times they said I should be good to go. I ported this morning. Put the Sim Card in, and I'm asked for a PUK code. I go hmmmmm... Call roger...
I'm thinking of suspending my children's account for up to 89 days. My question is will there Int'l long distance add-ons remain when I activate their accounts again?
Hello, I am new with public mobile and I find it very user friendly and cheaper compare to any other company. My boyfriend is with kodoo and I was wondering if there were benefits for him or for the both of us to be with PM? Thank you.
Anyone noticed that with photo text messages do not come through with wifi? Do you have a work for this if someone wants quickly and you photo through a message? I'm think other then email. I options but seeking advice to see if you all use some...
Good Morning All, I've joined the Public Mobil Bandwagon last week, and activated two additional family members. And in both cases the Referrals, showed up pretty much instantly. However this morning I just activated a 3rd family member, and I was s...
I have the $40 plan with unlimited talk Canada-wide, however when I dial long distance I get a recording telling me I need to sign up for “talk”why cant I call long distance?
Hey everyone,New here to PM. One thing I have noticed immediately is being spammed by those wanting me to use their code or link. Can there be a better way to share the awesomeness of PM with others? I want to share why this is annoying, so that I ca...
I want to upgrade my plan. I read that this can only be done on the start of the next billing cycle. What I'm unclear about is can I go ahead and make the changes now and then it will run at the beginning of my next cycle? Or do I have to wait til th...
I,m a pm customer since feburary never had this problem before .. during phone conversation cell service drops ... says no service ? Call person back have five bars .. talk for two minutes service drops again.
Put voucher for my payment and will not allow me to get service and I now been locked out of my account online
I am unable to register my credit card. It says, despite trying to put in my address in different ways and leave out the appt. #, etc., that "your credit card transaction was denied by your credit card issuer." I have already spoken to my credit ca...
My phone number works sometimes and other times people are saying they get “this number not in service”. Is this something others have experienced and if so is there any reason why? The users on the other end confirm with me the phone number and in...
Hi There,I bought a new connection and lost the sim card before I could create a self serve account. It is on auto pay on my credit card. I do not know what to do now. Can you help please. Thanks
In this plan it says:"4.5 GB Data at 3G speed⁴"In footnote 4 it says:"4 - Plans with 4G LTE data can access maximum LTE download speeds (manufacturer rated at up to 900 Mbps; expected average speeds 12-250 Mbps). Plans with 3G data may reach download...
Got a notification for this today... Go me! I think? Lol this is a reward right? Just got it today
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