FR
Help
Get Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Register now!

Forum Posts

Ask a question

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 12678 Views
  • 111 replies
  • 29 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 23874 Views
  • 183 replies
  • 26 Bravos

Resolved! Credit card and email

I'm not new but I set up a phone account for my dad.. my mom already has one am I able to use the same credit card for both accounts? If so is it easy to change it? I used a different one cause I thought I read somewhere someone couldn't use the same...

laceydawn81 by • Great Citizen / Super Citoyen
  • 1137 Views
  • 7 replies
  • 0 Bravos

New to the public

So far so good posting just to say so far this experience getting new service has been  a piece of cake sounds like a company looking out for its customers by providing actaul affordability now here's to hoping there isn't any surprises come  bill ti...

JennyrHayes by • Great Neighbour / Super Voisin
  • 638 Views
  • 5 replies
  • 2 Bravos

Resolved! Log In Fail

I cannot log into my self serve account. 

haileefernn by • Great Neighbour / Super Voisin
  • 1734 Views
  • 29 replies
  • 0 Bravos

Resolved! Locked threads in Community Board

Why most of the threads in this Community board are locked?Who can lock a thread?Is the thread OP can lock a thread after receiving a correct answer?

popping by • Retired Oracle / Oracle Retraité
  • 478 Views
  • 3 replies
  • 0 Bravos

Resolved! Getting charged more than i should.

My sister and I have the 2016 plan and we are getting charged $105.09 and $118.65 Our plan is $120 prepaid for 3 months in advance I have:$12 - refer a friend credit$6 - auto pay$9 - loyaltymy bill should be $93 Sister:$6 - auto pay$9 - loyaltyher bi...

ChrisM7 by • Good Citizen / Bon Citoyen
  • 545 Views
  • 1 replies
  • 0 Bravos

Resolved! Number port unsuccessful

I'm trying to port my number from Fongo to Public Mobile. On my phone settings I can see the number being ported. However, I cannot receive any SMS text messages or receive phone calls at this number. 

wwdz2428 by • Great Neighbour / Super Voisin
  • 771 Views
  • 6 replies
  • 0 Bravos

Resolved! Activate

Could you please help me to activate my phone number and my phone number is   edited by computergeek541: phone number removed

Birhan-11 by • Great Neighbour / Super Voisin
  • 768 Views
  • 5 replies
  • 0 Bravos

Resolved! Voicemail

How do change the number of rings before voicemail picks up

tareapart by • Great Neighbour / Super Voisin
  • 708 Views
  • 3 replies
  • 0 Bravos

How does the Data usage work

I've noticed my Data usage going up but i am connected on my WIFI   not sure whats happening here

Deez13 by • Great Neighbour / Super Voisin
  • 563 Views
  • 4 replies
  • 0 Bravos

Resolved! Data speed

Hi, does anyone know how to check the speed of data that we are getting from our plan? Thanks 

JCN by • Good Citizen / Bon Citoyen
  • 1026 Views
  • 8 replies
  • 0 Bravos

Resolved! Changing to my Koodo number

Hello,I have created a temporary number and would like to switch to my Koodo number. Thank you Dan Taylor

dant8664 by • Great Neighbour / Super Voisin
  • 510 Views
  • 2 replies
  • 0 Bravos

Resolved! payment not accepted

Hello, I changed the address associated with my debit card and I made corresponding changes to the address in my profile of public. But the payment was denied. Please help me with this issue.

shubhreet by • Great Neighbour / Super Voisin
  • 1013 Views
  • 11 replies
  • 0 Bravos

Resolved! Lost Sim Card

 Hi There i lost my sim card I need the same number as it is registered in my back account , jib and in all my circle. I want to know the process how can i get another sim card with the same number

Mukesh2559 by • Great Neighbour / Super Voisin
  • 740 Views
  • 6 replies
  • 0 Bravos

Resolved! Can't Pay bill

On July 4th public Mobile tried to take money from my credit card and I didn't have enough on it, I since then paid it off completely. I have tried to pay using phone, online, removing and tired adding the credit card, now it won't verify my address....

silvanam by • Great Neighbour / Super Voisin
  • 925 Views
  • 7 replies
  • 0 Bravos

Resolved! Voicemail off.

I don't want anyone to be able to leave me a message. Is there a way to turn off this feature? Thanks in advance

Andi123 by • Great Neighbour / Super Voisin
  • 838 Views
  • 4 replies
  • 0 Bravos

Resolved! Password reset

Please help! I got locked out of my account and need to reset my password 

GACB by • Great Neighbour / Super Voisin
  • 754 Views
  • 6 replies
  • 0 Bravos
Labels
Copyright © 2024 Khoros, LLC
Need Help? Let's chat.