Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm new to Public Mobile and this process but like many of you, the auto-payment failed despite nothing being wrong with my credit card information or card. 611 doesn't work and have tried to make a payment via my account. How does one reach a mo...
My Mother in laws CC number has changed. Her account is currently suspended because the old card is no longer in use.\ When I enter the new CC I get this error: "Unable to Process TransactionSorry, we are unable to verify your credit card information...
I was setting up two phones and managed to get an error on the first that made the sim number show up as invalid when I went to try it again. The account I tried to make doesn't seem to exist either. I also tried to do the second sim number and it st...
Just activated my new sim card and phone and text are working fine. But I cannot get the data to work on the phone. I have entered in the APN settings as directed but still there is not data - it keeps saying server not found. I turned off my wifi...
Hello!When I signed up for Public a few months ago I got the promo 3gb that doesnt expire until used. I just switched to a new plan (The $30 for 2gb) for my next cycle due in a few weeks. I was wondering if I will keep that promo 3gb if I am switch...
HiMy nexus 5 wifi stopped working after installing PM sim. Wont connect to wifi any more. Any suggestions.
I paid $5 for Add-on within the last week and now I'm unable in connecting to the network.
Hi,I just finished activating my sim card but it still shows no service, when I inserted it in my phone. I don't know what to do. please and thank you
Just activated a second sim card/account with PM. Seamless, error free activation. Inserted new sim, turned on phone and everything, including data, works. A positive story in a sea of problems.
I have tried rebooting,and reseating the card. I looked on youtube but it didn't work. Any suggestions?
Je me suis inscrite à Public Mobile. Mon compte est actif et j'ai 5G de données...mais je n'arrive pas à les utiliser. Ceci dit, lorsque je suis ailleurs, je n'ai pas Internet. Que faire? J'ai déjà essayé les suggestions de SIMon.
Help me I miss and added on USA 1g... what to do?
I've had this PM card for 2 years and in the last couple of months, it just randomly stops working ("no sim card") and I have to manually remove and re-insert it, sometimes a couple of times a day and it's getting really annoying. I've cleaned the ca...
Hi,I just switched my service to include international texting.I can send a text to the USA and Germany but trying to send to Iran without success.Any suggestions to resolve that would be appreciated.Thanks
Hello there im just trying to switch over to public mobile and I lost my referral code, I was wondering if anyone had a valid one they werent using? Thanks in advance. Ps anyone else find this as confusing as me??
I hate this company! I just read a post about someone's plan expiring a few months ago. I have Autopay. You made me go through the trouble of settling that up and now the plan suddenly expires?!? I hate this company! Has anyone switched? Who did y...
Just sharing a deal; I'm not affiliated with the vendor (but happen to be on their mailing list, and have purchased from them before).Canadian Cell Supplies has had their Public Mobile SIM card at $2.99 for a while now (limit 2 per week), along with ...
calls sporadically don't ring on my phone, they just go directly to voicemail
Glad to see chat features finally enabled in Google messenger app. Wasn't working for me in the past, seems like it just started today. Now I can send/receive sms over wifi and get read receipts as well. Very much needed as I struggled walking around...
I purchased $25 pin number entered not accepted.I purchased $40 pin number entered by kids not accepted.Each receipt for money says card activated so it appears to rang through ok your site not accepting. Purchaed 8/13th/20 due Aug 27/20 on P Mobile....
HelloI am looking into the supported phone list but I am not seeing the most recent samsung phones. Can anyone confirm if this phone is supported? Galaxy A51 Thank you https://www.samsung.com/ca/smartphones/galaxy-a51-a515/
I tried to port my Bell Aliant number over to my Public Mobile account and it stated, Unfortunately, this action cannot be performed. To transfer your number from another provider, please reach out to a moderator through our chat bot. To complete you...
Hi there, i spoke with an agent before to purchase my new sim card (i'm new to public mobile)and I've been specific about wifi calling, if not supported i could not change provider, he said that it was fully supported and to go further i mentionned m...
I’m I-Phone 8 user.And I only use wife.I’ve never used data.I always turn cellular date off. But when I checked my data usage, I spend 4.353mb.How do I stop using data?
I have been a public mobile user for years, have been on autopay with the same credit card for years. Today my service was cut off for no reason. Tried to pay just what was owed via credit card and it wont accept my payment - it says it cant verify...
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