Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I would like to communicate with a moderator
Hello everyone, Any advice on how i can best take advantage of thr rewards system to get my bill down to zero. Currently on the 25 dollar plan. Also any tips on getting more referrals? Thanks
I got notification message from SMS, it did not use my registered account name, why? how can I have it corrected. No where in my profile (self serve) I found the name being used in SMS message.Please help. It is a puzzle and I do not understand.
Hi there, I hope someone can help me. Last week I applied a new line from Fido (they had a promotion) so I ported my phone number to Fido. But then my Public Mobile account was deleted by porting my phone number. I paid the plan for this month alread...
So chkd, and the latest query about this number was early Sept. I see that it is a common number used by Pub'Mob', as I thought it was. Anyone else receive odd acting (presumed) texts from this number the last 48 hrs ? Back story;_ Anyways yesterday...
I am getting welcome and activation emails from PM. I suspect someone is trying to do a SIM SWAP. How do I get the PM account terminated to protect myself? Can someone help?
hi,I need my PUK number as my simcard is blocked
hi!i lost my phone 3 days ago and i want to cancel my number
Im switching to a new provider, and I need my phone number to be active for them to port it. Is there any way to temporarily activate it?
My first month I signed up for the $25 plan - however I have decided to go to the second month using the $15 plan. I went online and put $15 into my account which it shows in there for a balance. I just received a notice on my phone that I do not h...
Hello i cant access my acount to update payment
When activating an account one enters the 19 digit Sim Card number. You can also see the last 4 digits of the Sim Card number when you go into My Account and use the “Change Sim” option. You usually can see the Sim Card number in the settings of the...
I have tried to port my old Rogers number over 24 days after joining public. I am unable to do this. System says I need help from a moderator.
Hi, I've been receiving trolling sms texts from someone I don't know, and I blocked their number on my iphone, but the sms messages still come through. I contacted apple support and they told me that the block feature in IOS only works on imessages, ...
Hey PM this month my wife’s data is running low and o just purchased a $15 upgrade however it’s not been added on. Do I need to wait till end of cycle to make the add on?
Hi @CS_Agent would you be able to provide me with a PUK code to unlock my SIM card as soon as possible? I am in urgent need of using my phone and I have a ticket created #156313-741 and I also sent the Moderator Team a private message.
HEEELLLPPPPP. No data, have lots of available funds, REBOOTED . Still no available.
Hi,Yesterday evening at 20.00h I activated my PM SIM Card and requested to port my SpeakOut number.The only info I have provided to allow the number portability is:The IMEI number (*#6#)The name registered with my SpeakOut accountI went to bed and th...
I found this in my Ampli offers (which I rarely use, but will use now!), and unfortunately it seems highly targeted (not all users will be offered this). Screenshot attached for reference. It boils down to ensuring your Ampli-linked card is used for ...
Hi everyone, I've lost access to my email account and also to my public mobile account. I noticed when my I lost service this evening, I was able to login and see that my plan and sim had changed. I changed the password, but the person locked me o...
Hello, I have been on autopay for years and this month I saw my plan expired although the amount has been charged on my credit card on the 1st. My accounts says "Plan Expired" and "disregard if you are on auto pay". I waited for another day but noth...
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