Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I cannot believe that there seems to be no direct way to contact support. I tried to transfer a number and made a mistake. Now I can't redo it and I am waiting for a moderator to call me ... whenever? Even though the number hasn't transferred yet, Pu...
I have recently signed up with public after moving back from Australia. I selected to use my number that I had before i left ( 2 years ago ) because it was still unassigned. Im and having issues with receiving calls as is says when you call my number...
I have been trying to contact a Public Mobile and no luck.I went to the store and representative of PB mobile still can't help me.they have charged my card $ 45.20 and $31.64.Can someone help explain the 2 charges with in 2 days. please contact xxxxx...
I have a SIM Card and cell number but I am trying to setup a cellular trail camera. I would like to create an account but it asks me to enter a number texted to my number. This is not connected to a phone so therefore I can not get the number to act...
Just want to make sure before buying one.
Hi there.i just switched to PM. somehow i cant seem to send texts with photos to Android users. Is there a fix to this? I have an iPhone 11 pro
I have 250MB of data and am thinking of buying an add-on for months I might go over. Do data add-ons roll over (i.e. never expire) like minutes do?
I got a text one day after paying my monthly bill which said I had used 75% of my data. This is not correct, how do I fix this? Thanks.
Hello, I was wondering if there is any way to download the call history for last 90 days in pdf version rather than taking the screenshot for every page. Thank you.
Hello, I need help please, the coverage map on the website has a glitch and won't tell me of I have coverage in my area. Is the phone and data operational anywhere in Canada? I am currently with koodo and would like to switch to public mobile, can i ...
Hey I bought a voucher for 25 $ prepaid and has the 12 number pin I type in the pin and then it says I am disconnected and have no way to add the 25 card onto my phone now
Paid for 3 add ons on September 4. Did not receive although credit card billed.
I made a long distance phone call inside my province and was alerted I may have long distance charges? Canada wide calling on my plan should cover this? Also can I text Canada wide as well. Thanks
Precursor, I’ve been a PM user for 2 years now. ive rebooted the phone, and this issue isn’t consistent but at least once a week I do not receive an incoming call (never the same person) and it will go to voicemail but I won’t even get the voicemail ...
Hi there!Is the Apple iPhone 12 compatible with the Public Mobile platform?
hello, I used my referral code for a friend to activate his Public Mobile phone plan.However, I did not receive my 10$ credit? Or it's not shown on my account!? thank you,
In Walmart flyer October 15th to 21st. 2nd 30 days free. Be sure to use a referral code for a $10 signup bonus applied to your account within 72 hours of activation.
hello, my sister just purchased a public mobile SIM and went through the activation process for it. However, after inserting it into her iPhone 8, the message shows: "this SIM card that you currently have installed in this iPhone is from a carrier th...
I am on autopay. I tried to make a call and it said I have no service as I had not made a payment. I called the credit card company and they said all is well. I have used the same card with public mobile for a couple years. I reinput the # on the web...
Thank you
My phone could not receive one-time verification code from CIBC (whether desktop login or App lgin). I have never had this problem with Fido. Just ported my number from FIDO to PM.I restarted my phone twice. Still no luck.Anybody knows why?
I changed the plan on my account and re-charged it to top up for the following month. The system is telling me that the account has been charged there is $25 on the account, however I still cannot make any calls. Also, the system is telling me that I...
Is anyone using Public Mobile on an iphone SE 2020 (2nd generation)? I searched the Community a bit and am seeing some conflicting responses.
what is Alternate number? Why Public mobile is showing Alternate number attached to my SIM Card. I wanted to transfer the number from Koodo to Public mobile.
Hello, I would like to join PM soon, and have already ordered and received my SIM cards, but I wanted to be sure of this before proceeding any further : I have two phone numbers (one for my wife and one for myself) under the same Rogers business acco...
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