Community

Resolved! I don't know how to activate my SIM card

some one stole my phone yesterday an now I'm stuck trying to get my new SIM card working how do I get my phone number that I already have 

Resolved! wait for 4 hours to unlock the self service account

My wife is a public mobile customer and she her self service account is lock out, after couple of tries. But after 3 hours we came back to see we could reset the password but the account is still lock out. Any one can help? My wife login email:xxxxxx...

Resolved! Account # 100xxxxxxxxxxxxxxx

I have become very frustrated  in trying to activate my card .  The last issue was trying to get a code to unlock my SIM NETWORK.  Long story short I was told by your team member that I would to have to go to Samsung to have this resolved.  Not being...

Resolved! Re: Chatr Chat-r account number - where is it? how to get it. :)

How do I activaye

Resolved! Hi I have my sim pin locked. How to get a new pcuk code ?

Resolved! Public statistics in community

How do I change my name in public statistics? I noticed some people are nicknamed but mine shows name. 

Resolved! Log Out symbol

I cannot find Log Out from the account. Probably looking at it and just not seeing it... Very new to PM. Thanks in advance.

Resolved! Transfer number from Telus

I want to port my old number over from Telus. How do I do that?

Resolved! Hi I am new here and need a referral code please

referral code for $10 and $1 please and thank you

Resolved! How can I get my 2020 whole year bills?

how can I get my 2020 whole year bills?  

Resolved! Registration

We have filled in the page to set up our account with public Mobile and we have checked the information repeatedly, but when we press Continue to proceed, we cannot get any further. And apparently there is no real person we can phone to help us Can a...

Resolved! Credit Card Auto Pay - Does the Card have to have my name on it?

After much anticipation and some waiting, I have finally received my Public Mobile SIM card in the mail, and am ready to activate. Clearly, it would be best to use a credit card to arrange auto-payments. I do not have a credit card, and do not really...

Resolved! Email

I do not have an active email on my account. How do I add an email? 

Resolved! Having trouble

I bought 3 phone numbers on my 1 account...I am having a hell of a time topping them up or even unable to figure out how to take care of all 3 from 1 login any help would be great