Community

Resolved! Voucher won’t load, second voucher is fine; bought together

Bought two vouchers, voucher for $25 won’t load, getting msg: “Unfortunately, Voucher XXXXXXXXXXXX could not be added. Please verify the Voucher and try again”. Logged out and In. Turned phone off and on. Nothing helps

Resolved! Cannot buy sim card

hi, i tried to buy sim card online so many times but keeps saying the zip code is not matching w the address. I'm pretty sure all the info i put was correct.how can i reach the moderator?

Resolved! Need puk for sim

Resolved! Re: international texting

Hi, Just wanted to confirm, so if I'm overseas there's no way of me receiving a text from Canada? Thanks, Mark

Resolved! Email address not recognized

I am attempting to create a new account, my first account but I receive an error when adding my email the emIl is the same as my payment account. it ss correct. What  can i do? 

Resolved! Re: Beginner’s Guide to the Community

How do I update my credit card info? My current card will expire next month.

Resolved! New activation but not able to receive text and data

iPhone 5 thanks for the solution 

Resolved! Is the Samsung A51 compatible?

Resolved! Re: Beginner’s Guide to the Community

I need to talk to a moderator. 

Resolved! Porting phone number with different account holder name

Hi there, I am signing up for public mobile.  I would like to port my existing phone number from Koodo to my new public mobile plan.  The name of the account holder on my Koodo account is my father's name, as he purchased the phone years ago as a gif...

Resolved! My account is locked out

I tried to log in to my account which is xxxxxx@xxxx.com to reset my password, but it is locked out.  My phone number is xxx xxx xxxx on my account. Can you help me? EDIT by Dunkman: removed personal information

Resolved! No Service

Today I had no service....showed "you're offline" for my email and "no internet connection available" for data. Anyone else with this problem?Thanks in advance. 

Resolved! self portal, plan section error

Im getting all kind of error, even log out when i go to Plan TAB.   all other tabs are ok.

Resolved! Got a new iphone, how do I transfer my phone number from my existing Android phone?

Got a new iphone, how do I transfer my current Public Mobile phone number from my Android to the iphone?Thank you!Tim 

Resolved! Told I cannot make a call but my plan is talk unlimited?

Today when I call outside my area I get a message saying, “talk is not included in my current plan”. Oops? What? My plan is: unlimited talk canada wide and I am calling in Canada. Help! 

Resolved! No I did not call you from this number

Hello Community,Has anyone ever received a phone call from an anonymous person, arguing with you about calling their phone number, but you have no history of calling this person's number