Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Are data add-ons added onto to the plan and billed monthly?
When someone calls me and leaves a voice mail message, does the call count as time used from within my 100 minute per month plan?
Hi everyone, Hope you're all safe and well. I am new to Community and in need of advice. Last week, I had used 95% of my data so I paid my bill before the due date. Shouldn't my next cycle have started as soon as I paid? I continue to have issues wi...
Hello I would like to update my plan, I added money to my account and I am wondering if I can add this in the middle of a billing cycle. I had three gigs of data as a promotion for my son it was at Christmas time and now it has disappeared. I would l...
Hello. I've already signed a contract with another service provider last night and I was told that Public Mobile would send me a confirmation text regarding porting out but I yet have to receive any text. Is this true (if so, how long?) or is this ot...
Hello everyone! I'm new to the community and have recently joined Public Mobile. I decided to join this phone service as there was a promotion where if you choose any plan $25+/month that you get an extra 5gb onto your plan. It has been a couple of m...
https://www.walmart.ca/en/ip/Nokia-3310-2G-Feature-Phone-Dual-SIM-2-4inch-Color-Screen-BT-1500mAh-64MB-2MP-Camera-FM-MP3-With-LED-Flashlight-GSM-Cell-Phone/0WTJJIHH0FSO
I keep getting an error every time I click on the plan change tab and my amount owing isn’t showing up. Is this happening for anyone else?
I am currently in the States using roaming until I set up my Florida cellwhich I have now done Now, I want my (Toronto) Public Mobile number to automaticallyforward to another (Magic Jack) Toronto number. Thanks in advance. Here are the instructio...
I enter my email to get the reset password link but nothing gets sent it’s not in my inbox or junk
i recently switched from virgin mobile to public mobile on april 8thi kept the same phone number, four days later i find out that my account wasnt automatically cancelled from my previous provider.to make matters worst, when you dial my number , i go...
Bought a new Iphone and when I took the sim card out of the old Iphone and put in the new Iphone now I can't send text messages without being on Wifi. I called apple support but they are telling me its a carrier issue. What do I have to do? thank...
also how do we stop from receiving voicemail i do not want voicemail how to de activate info please its 2 monthe i do not check messages, why should i use my minutes
I never had a problem with texting before but now I cannot text nor receive one. Thank you
So I've signed for the $25 plan that has 500Mb of data (plus another 500Mb when signed up with AutoPay). So that's 1Gb. But I am wondering, how much would cost me to buy more data before my 30 days are over? Do I pay for extra data usage or do I pay ...
Greetings, I plan to purchase a UK phone (Nokia 215 4G). However, I understand that Public Mobile uses UMTS/HSPA Band 2 & 5. I am aware that the UK phone only has Band 5. Do I need both bands for voice calls and texts? Thanks!
Hi,My older sibling got me into Public mobile and he set it up in a way that I have to use his login and password info to log into the Public Mobile phone app. I don't feel comfortable since I know he can view my calling history, etc. I was going to...
The the last few weeks my data has not been working. I can connect to my wifi, but as soon as I try my phones data, it does not work.
Hello guys !! I lost my old sim . How can I change to new SIM card . They are tell me I can’t on self serve option
Can anyone tell me is PM has available service while riding the TTC (underground)? I am a new member and I am still getting used to the carrier services and plans.
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