Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When I try to call my voice mail , it says to go to public mobile and activate a plan with talking and text etc etc... I've had people texting my phone and nothing comes thru , my data works ... that's it ... I have 45$ a month , 6gigs data ... unli...
HiI have transfered a number from Vonage.My cell phone is now working. I can call and receive calls.But my landline is still working as well. I can still make phone calls, but not able to receive calls. When I called Vonage, they said they didn't ge...
Hi, with new rules in Turkey from 15 of March I would need my phone with canadian number working all the time in Turkey as I would receive some HES-code. They will check all my movements with this code - check in's to hotels, domestic flights and so ...
Hi,I don't know how to post a question in the community. So I ask question here by replying you. I have the problem in data activation after thansferring my cell phone service to Public Mobile. I tried to solve the data problem myself following the o...
need to change my sim. my phone is lost
hiis this a plan to use in Canada to call to the u. s. or to call from in the u. s.?
Cancell message
My billing period is Feb 27-Mar 26, I have a plan for 250MB data. Got a massage on Mar 11 that I used 100% of data. My phone shows 72.36MB, and on "My account" is about 73MB. So why data was disconnected?? That happend first time, and I have an acco...
Honestly I'm a bit stumped I have 2 active cards that I tried to use while signing up and both are getting turned down. After calling my bank they confirmed the issue is on public mobile side and not theirs. Thanks.
Can't receive calls or send and receive texts...help! thanks
I got my first call at 6:41 this morning, luckily I have DND enabled until 7:30. I've now received six calls in as many hours. Because they're neighbouring my number, and the number changes every time, I can't keep up with all the numbers to block. T...
Can't make a local call . It said no talk plan. but I pay $40 per month for Canada wide calling unlimited
Hi,Thanks for all the great help and advice on the Community Board. This is just a comment on my experience with the above referenced topic. I had transferred my spouse's plan from Koodo and entered all the appropriate data including the referral cod...
I purchased the long distance international call add-on (300 minutes). However, it is still not working, any thoughts?
I need a MOD NOW!!!! Please get back to me
I purchase a $15 plan on Feb 26 and use up my 100 minutes then deposit $15 into my account so I have a $15 credit on my account. My phone is not working because I used up the 100 minutes so how do I get the phone to work.
Voucher isn't working
Hello sir I have forgotten my pin number.For change of credit card particulars u have blocked my account.I need to send u the renewed credit card details to make auto pay active again. My cell no:1 xxx xxx xxxx.pls respond Edit by Dunkman: removed p...
Hi apologies for not searching but am 74 and am really nervous I will do this wrong. I will be going to Florida after vaccination, but for the first time cannot fly direct to my destination so am arranging for a paid driver to pick me up. I will hav...
I would like to modify my email
Hello,I had 860 MB left on my data add on. I paid the 15$ for 1GB. I know have 1160mb listed. So I just paid $15 for 300mb? That's not right!
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